We always try to answer within 24 hours so if you have any questions please do get in touch with the form below. 
A refund request will usually be actioned within 7 working days from receipt. 
We are unable to refund your return postage costs unless you have done so. 
Your email address will not be published. Brilliant jacket, very well made and strong, been in heavy rain and strong winds and has kept me dry, lots room also to wear a lightweight down jacket underneath also a cap or beanie. To do this return your order to us with the returns form, tick the box for exchange and include a detailed description of the size and colour you wish to exchange this for. Please include the information requested on the returns form. Please include as much information as possible to help us fully understand the issue. The waterproof Downpour Alpine Jacket is made using Pertex Shield 2.5-layer with Dry Touch. We can process an exchange but can't reserve stock awaiting the return. 
Please note, for unwanted items, you are responsible for paying all return postage charges. Any shoe boxes defaced by parcel tape, stamps, writing or our returns address etc on will not be accepted and will be returned back to you. You will receive an email with your tracking information after despatch. Other than that the jacket is great and has kept me bone dry in heavy rain. We have partnered with Collect + to offer easy returns. Please allow a reasonable timescale for completion of this process, customer services can advise further as this does vary between products.If you have an item purchased from one of our stores, please contact the respsective store directly. You are welcome to use Royal Mail or whichever delivery or service is convenient to return your order to us. The Rab Men's Downpour Alpine is an all-mountain waterproof jacket designed for days hill walking and scrambling.
Start your warranty claim by clicking here. At the price (105) its excellent value. Hiking, Backpacking, & Mountaineering Boots. Backcountry Advocate ProgramBreaking Trail. Timescale to deal with your claim - for technical faults or repairs we use the services of the original manufacturer or nominated agent for inspection, testing and high quality guaranteed repairs. Please don't write or stick returns labels to the product packaging itself but use an outer bag or box. Customers love the convenience of organising a return and dropping it off at the local Collect + store. Consumer Contracts Regulation - UK Only (Formally know as Distance Selling Regulations), Brilliant jacket, not stuffy at all, right weight, great colour. Climbing Equipment - Safety equipment (climbing gear such as, but not restricted to, harnesses, helmets, ropes, hardware & slings) must be returned in brand new and unused condition as per our returns policy. If we have any issues finding your order we will give you a call or email, so please ensure these are included. All of these features are rolled into an incredibly light package, with the Downpour Alpine Jacket being easily pack-able in your kit bag when not needed without taking up either space or weight, leaving you to focus entirely on what's in front of you and enjoy the moment. Check our items under $30 . How do I exchange an item for a different size? But it is waterproof and breathable . Please check tent dimensions, floor plans and details carefully or if you are unsure please visit one of our stores or shows to view before purchase. Sleeves longer than normal, Velcro cuffs sort that out. Footwear - Please note in the case of footwear returns please use outer packaging to send the product back. You will receive a refund within fourteen days of your notice to cancel. The waterproof Downpour Alpine Jacket is made using Pertex Shield 2.5-layer with Dry Touch. If customer services advise your product is possibly faulty and requires further inspection then we will send you a pre-paid returns label simply attach to the parcel and drop into your local Post Office or Collect+ shop. Up To 30% Off Backcountry MTB Apparel .css-1081t4c{-webkit-text-decoration:underline;text-decoration:underline;}Shop Now, Basecamp Under The Stars Shop Coolers, Camp Furniture & More. The dates we provide are based on indications given by our suppliers. The Pertex Shield 2.5-layer construction creates a tight seal against the elements without sacrificing comfort or fluidity of movement with a softer finish than you would typically receive in a 3-layer construction. All product packaging, labels and tags must be included. I don't have a printer, what should I include in the return parcel? The easiest method is place and order the correct size and simply send the incorrect ones back for a refund. Ideal for the likes of wet days in North Wales, the versatile Downpour Alpine Jacket is an all-mountain waterproof jacket designed for days hill walking, munro-bagging or scrambling. Please retain proof of posting or tracking receipt in case of query. Be the first to review Rab Downpour Alpine Jacket. In a regular fit to accommodate layers, the lightweight Downpour Alpine Jacket can be packed away during spells of better weather. You have a right to cancel your order within a fourteen working day cooling off period following the day after the date of delivery for any unused item purchased through the website under the Consumer Contracts Regulations. The focus on practicality continues with the placement of the two chest pockets which are raised higher up on the chest to allow access to your essentials when wearing a climbing harness while retaining a comfortable resting point for your arms when simply strolling along. The fleece-lined chin guard and internal storm flap on the zip ensure comfort and protection from the elements in your key areas while the regular fit means it's easy to add layers underneath on those cold mornings before the sun hits it's peak in the sky. Were a partner site of Altitude Sports and an authorized dealer of 450+brands, You are $ away from free shipping. I was looking for a lightweight waterproof jacket and found this on the Taunton Leisure (TL) site. Collect+ costs 4.49 upto 10kg and 60x50x50cm click here, put your order number in and buy a label. Helmet compatible hood, with flexible polymer peak, roll down anti-snag hook and loop tab, YKK AquaGuard front zip with internal storm flap. Required fields are marked *. Important For waranty claims please complete the warranty form and await a reply from customer services before sending a faulty item back. If after receipt of your claim form the product needs to be returned to us we will provide a pre-paid returns label or arrange collection for larger / heavier items, customer services will let you know how to proceed. With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders. All goods are returned at your own expense unless the item is deemed faulty or incorrect. For more information, please see our cookie policy. Your discount code has been sent to your email address. A fleece lined chin guard, and zip with an internal storm flap provide comfort and protection from the elements, while pit zips and velcro adjustable cuffs assist with temperature regulation. But, its well made, and Pertex Shield is still an effective waterproofing membrane. I think a product I've bought from you is faulty, what should I do? 1: Pack your itemand complete returns form2: Buy a returns label for 4.49 at Collect+3: Drop off at Collect+ shop and get a receipt. They are for indication purposes only and can change at any time without notice. CHECK OUT OUR SISTER SITES. Please don't send a warranty product back without completing the claim form first as we are unable to refund your postage if you do. Faulty or warranty returns- please go to the Warranty / Service page and complete the claim form is required. 2022 Adventure Peaks. You must take reasonable care of the items, retain all original packaging and must not use them. Sustainability.Rab have a pledge to be net zero by 2030 and have made significant strides already. There are over 5,800 Collect+ stores often open 7 days a week. When autocomplete results are available use up and down arrows to review and enter to select. Once received we will check the stock of your requested item and despatch the exchanged item to you. The hood features helmet compatibility for the climbers among us with a flexible polymer peak to taper to the shape of your helmet or head when cinched for a closer fit. Please visit our returns page for full Terms & Conditions. The pockets are more chest ones to be used with a rucksack. In a regular fit to accommodate layers, the lightweight Downpour Alpine Jacket can be packed away during spells of better weather. Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products.
A fleece lined chin guard, and zip with an internal storm flap provide comfort and protection from the elements, while pit zips and velcro adjustable cuffs assist with temperature regulation.Features: Fleece lined chin guard Helmet compatible hood, with flexible polymer peak, roll down anti-snag hook and loop tab Pertex Shield 2.5L fabric YKK AquaGuard front zip with internal storm flap 2 YKK AquaGuard zipped, chest pockets. YKK Aquaguard pit zips Hook and loop adjustable cuffs Hem drawcord Fit: Regular Centre back length (Size L): 77cm/30.3inchDetail: Fit: Regular Weight: 400g / 14.1oz Outer Fabric: Fabric Outer - Pertex Shield:,20,000 HH,DWR 80/20,80g/m,40dx40d,100% nylon Product Code: QWF-71, Shop in-season styles with 60-day returns on Altitude-Sports.com, It's simple, drop us a line!We'll answer your questions rapidly.info@thelasthunt.com. Our standard return policy is 30 days of receipt. Cant walk with hands in them. This does not apply to any perishable goods, unsealed software or item personalised or made to your specification.
Depends what you want it for. Secondly, I was buying from TL which I have always found a great company to deal with and thirdly, the price! Yes, I know its Pertex Shield and not Gore-Tex and that Rab are moving to Gore-Tex so this is probably an old model. Yes of course if more convenient. WANT MORE OUTDOORS? Adventure Peaks, 101 Lake Road, Ambleside, Cumbria LA22 0DB. FREE Next Day Delivery on orders over 55 placed before 8pm Sunday to Friday. Recycled materials feature in products, including recycled down (one of the biggest selling categories for us and them), this is just the start, there is more to do. To improve your shopping experience today and in the future, this site uses cookies. We estimate this will be ready for despatch to you or collection via Click & Collect on, When you purchase this item, you will earn. Touch device users, explore by touch or with swipe gestures. To cancel your order using the Consumer Contracts Regulations, you must e-mail or write to us with your details and order number and state that you are cancelling your order and claiming your rights under these regulations. Thank you for joining us! Touch device users, explore by touch or with swipe gestures. With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us. Just perfect for those wet and windy walks. Delivery to us typically takes 3-4 working days and you can track this progress online. You'll need your order number and uploading some pictures with the form is a great idea and usually required for us to proceed. Get an extra 10% off your first purchase over $200. We store your cookie preferences for two years and you can edit your preferences via manage cookies or through the cookie policy at the bottom of every page. Whether you're out climbing crags with your friends, scrambling to the summit or simply out taking a leisurely hike on the weekend the Downpour jacket is designed to keep you warm and dry no matter the variation in conditions. For larger heavier orders like tents & camping furniture etc we can arrange for courier collection if required. 100 day returns - With an easy email sign up, FREE 3-year extended warranty - With an easy email sign up, Klarna available over 70 - 18+, T's & C's apply, Price match promise - With an easy email sign up, Ski + Snowboard Servicing and Repairs Guide, AquaGuard front zip with internal storm flap. Simply return the items to us in a new and unused resalable condition, securely packaged with all product packaging, labels and tags included within 90 days of receipt. The only downsides are the pockets as they are Napoleon only and quite small. You can also return online purchases to our stores for refund / exchange too! We use marketing, analytical and functional cookies as well as similar technologies to give you the best experience. Electronics/ data products - returns policy excludes CD/DVD disks, memory cards & data products or any electronic products such as GPS or watches once registered or activated. Registered in Cardiff, UK No: 4063174. When zipped up it covers your mouth. We want you to be happy with your purchase. Please refer to our full returns terms and conditions in the FAQ section for information on tents, climbing gear, underwear and footwear for further guidance. So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system. Please check the size-chart listed on the product page carefully before ordering underwear, if you require any more detailed sizing assistance then please get in touch and will be happy to measure etc as you require. Unwanted items should be in new condition, with the original packaging, labelling and with a Snow + Rock receipt. Worn a few times in rain and it kept me dry and is breathable. If you wish to return your goods, then you can do so by visiting one of our stores, sending the product to our refunds department, or by taking it to a Collect+ store within 100 days of receipt if you are an Explore More member. Returning an order for refund under our 90 return policy without contacting first as set out above does not mean you have claimed your rights under these regulations. The collar is also high. Find out more about Rab`s Net Zero Plan, Read more..Read Rab reviews and Rab gear guides on our blogRead Rab FAQ`s on our Help & Advice site. Third parties, including social media platforms, often place tracking cookies on our site to show you personalised adverts outside of our website. Don't worry though, we have a lot more .css-1bz53a7{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:var(--chakra-colors-txt-link);}.css-1bz53a7:hover,.css-1bz53a7[data-hover]{-webkit-text-decoration:none;text-decoration:none;color:var(--chakra-colors-txt-primary);}.css-1bz53a7:focus,.css-1bz53a7[data-focus]{box-shadow:var(--chakra-shadows-outline);}Women's Rain Jackets in stock than that. All packaging including tags and instruction manuals must be present, otherwise we will not be able to accept your return. Tents, awnings, canopies & extensions - Please note that once a tent, awning, canopy or extension has been pitched outside we are unable to accept it back under the 90 day return policy as it not in a new and unused condition. We don't offer free returns for unwanted or unsuitable orders back to us, you're welcome to drop an order back into one of our stores. The Downpour Alpine Jacket from Rab is an all-mountain jacket with versatility in mind. Firstly, apologies you are having to contact us in these circumstances, in the first instance please complete our warranty service form or pop in the store you bought the product from, we will be pleased to help. Collect+ is a service separate to Taunton Leisure, click here for their terms & conditions. Subscribe to get early access to Hunter's Fest. Underwear - For hygiene reasons we are unable to offer a refund or exchange on briefs, boxers and other underwear returned to us as we are unable to resell these to other customers. Sign Up To Explore More >. All goods must be in a new and unused condition. Stores can process a refund or exchange, please bring your new / unused goods and a copy of your order email (on your phone is ok. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages. Taunton Leisure - ReturnsVictoria HouseVictoria StreetTauntonTA1 3FA, Easy and convenient returns with Collect+ (you're welcome to use any service you wish like Royal Mail, Hermes if you prefer). Having checked out the reviews I purchased it because of 3 factors.
We advise customers to return a product with the original packaging to insure that the product is not damaged on its return journey. It features a helmet compatible hood with flexible polymer peak which can be worn with a helmet or cinched down, and two zipped chest pockets positioned to be harness compatible. Download and complete a returns form, enclose with your return and send the items to us in a new and unused resalable condition, securely packaged with all product packaging, labels and tags included within 90 days of receipt.If you can't print a form then no problem, simplly enclose a note with your name / postcode and order number and what action your require with the returned items. Don't worry though, we have a lot more .css-1bz53a7{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:var(--chakra-colors-txt-link);}.css-1bz53a7:hover,.css-1bz53a7[data-hover]{-webkit-text-decoration:none;text-decoration:none;color:var(--chakra-colors-txt-primary);}.css-1bz53a7:focus,.css-1bz53a7[data-focus]{box-shadow:var(--chakra-shadows-outline);}Women's Rain Jackets in stock than that. 2022 Outdoor and Cycle Concepts Ltd. All rights reserved. For unwanted items the order will be refunded excluding any delivery charges. It features a helmet compatible hood with flexible polymer peak which can be worn with a helmet or cinched down, and two zipped chest pockets positioned to be harness compatible. Ideal for the likes of wet days in The Lake District, the versatile Rab Downpour Alpine Jacket is an all-mountain waterproof jacket designed for days hill walking, munro-bagging or scrambling. Read our full Privacy Policy & Cookie information here, Read Rab reviews and Rab gear guides on our blog. You are welcome to use whichever returns service you prefer or drop the parcel into one of our stores. Home Products Technical shop Clothing Mens Clothing Waterproof Shell Jackets Rab Downpour Alpine Jacket. This is for your own safety and the safety of others. Firstly, its a Rab. Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you it often never even hits the stock room shelves! When autocomplete results are available use up and down arrows to review and enter to select. You can return a new and unused item for a refund within 90 days, a returns form can be found at the top of this page. View size guides for all of our major brands, Your email address will not be published.
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