They splash in the kiddie pool, perform plays on the stage, do arts and crafts, compete in sandcastle building contests and watch outdoor movies. The Unbelievable Entertainment Crew has games, and tours, and lessons, throughout the day to keep you busy if you like that sort of thing! And everything is delicious. Besides buffets, specialty restaurants and a weekly beach barbecue spice up the dining. All guests, no matter the room type, can take advantage of room service. Price not available for the given date range. Paramour (French), and Lemongrass were deliscious of course, and great service too!! Beach and Pools Paramour Food at the buffet (omelet bar) and Mexican restaurant (cheese appetizer, shrimp appetizer, flautas, tres leches cake, rice pudding, fritters) was excellent. At Now Sapphire, 14 low-rise, non-elevator buildings across the property offer 496 oversized rooms called "suites." Overall, Hard Rock Hotel Cancun scores significantly higher than Dreams Riviera Cancun Resort & Spa. 77580 Quintana Roo, Puerto Morelos Benito Ju, Quintana Roo, 77580. They are the best, It truly makes me sad to tell them "see you soon" when we go home they've become Life long friends, and we love them to pieces! ", Carretera Federal 307, ChetumalPuerto Jurez, Benito Jurez, Puerto Morelos 77580. Get expert advice, handpicked recommendations, and tips for your family all year round! In addition, a chef grills your choice of fish with the sauce you select while you wait. The resort can arrange scuba excursions for certified divers for an extra fee. A lively folkloric show follows the game. Another nice touch -- you don't pay extra for specialty meals. The tropical suites offer a garden view. Evening entertainment was good. Let's get picky for a moment. You can reserve cabanas at the main pool one day in advance (at 8 am) and not have to worry about anyone stealing it from you or having to wake up super early to reserve it. Essentially, you and your children share one big room. The teen club has an outdoor Ping-Pong table, but it's not completely clear what equipment and what areas are teen-only. Otherwise they'll tell you to enjoy your day relaxing, and they'll see you around!! Coco Cafe Friendly staff everywhere.
There are so many activities during the day if you chose to participate! Luigi, Javier, Isaac, Ivan, Katherine, Karely, Omar, Julio, Osiris, And Dani you're the best, we love you all! Hard Rock Hotel Cancun comes in at #12 in Cancun with praise from 5 publications such as The Telegraph, oyster.com and Fodor's. The low season runs from September to mid-December. Sports For parents, this distinction is key. We do the buffet for breakfast, which has a large variety of almost anything you can think of omelette station.. fresh fruits.. pastries etc! Vincente' and all the amazing wait staff and bartenders Jaime, Pedro, Refugio, Cesar, Antonio, Carlos, Alan, Jose', Diego, Iroshi, Crystle, Lemi, Juan, Victor, Raul, Feliciano, Carmen, Azusena, Gabriella, Luis, Mardo, Happy Feet, Jorge, Martin, Miguel, The beautiful ladies at CoCo Cafe, and i know i have forgotten some, but they're all amazing!!! Kids club was enjoyed by the 8 yo in our group and they have a fun little water park there and great activities all day. Lemon Grass Preferred Club That's a big bonus for parents and also for fussy eaters. We found it boring and only went one time. ", "The all-inclusive Dreams Riviera Cancn brings a feeling of close-knit tranquility (and zero fuss) to its prime location on the Riviera Maya. This arrangement also makes the dining area feel less cluttered and less like a cafeteria. Paramour offers couples a romantic, fine dining atmosphere. The "yum-yum" sauce at Hibachi, the pad thai at Lemon Grass restaurant, and the calamari and burrito at Blue Water Grill were all disappointing. The narrow lap pool with its kids' club view, supposedly just for teens, can't compete with the big main pool with its ocean view. Dreams Resorts offer modern rooms with flair. "In keeping with Hard Rock tradition, the property showcases a collection of authentic musical memorabilia and hosts an ongoing schedule of live concerts and celebrity-driven soirees. Awesome bar with swing seats right on the ocean. Shoulder season is from mid-April through August. We stayed in Building 1 which is my favorite and close to everything! Getting There Overall, this was not a bad resort, but compared to Now Jade it lacked a lot. Room Service Excursions Copyright 2022 Family Vacation Critic All Rights Reserved.
Getting Around Now Sapphire offers 24-hour room service from a limited menu that features continental breakfast as well as burgers, sandwiches and pizza from 11 a.m. to 6 p.m. You can get steak and fish for an additional charge. They work so many long days to ensure all have an Amazing Vacation!! Great view for lunch at Blue Water Grill. A la carte dishes offer a range of rich flavors, and the intimate atmosphere showcases gold drapery and delicate flowers. Our only complaint: the portions are a bit small for those with hardy appetites, particularly for teens. One of the best improvements for us was the new pool area flooring they have removed the tiles and now it is just a cement cover, which no longer burns your feet when doing Zumba or just walking place to place! Not here. The restaurants are wonderful! Also, there's no limit to the number of specialty dinners you may have. For popular 8 p.m. dinners, there may be a bit of a wait. ", "This is, hands-down, Cancuns coolest all-inclusive hotel. The food at the Blue Water Grill and Hibachi was just so so and no fish was included with hibachi which I was looking forward to. The amazing Luigi and Crew!! Request this service in advance. There are a few sweet cats living on the property. Hard Rock Hotel Cancun and Dreams Riviera Cancun Resort & Spa are both rated highly by professional reviewers. The restaurant is only open for dinner. Unlike at some all-inclusive resorts, the food at Now Sapphire is generally good.
It faces inland; however, the double-bed size loungers are a draw. Families can easily navigate this resort. Fresco, the casual Mexican restaurant, is surprising. ", "This sprawling resort offers a wide range of activities and a good (albeit expensive) spa. In that case, go to the restaurant, put your name down, obtain a beeper that notifies you when your table is available, and hang-out in the lounge with a cocktail while your kids drink Shirley Temples or any non-alcoholic beverages with a colorful umbrella. Each time the staff does the turn down service they leave a schedule for the following day's activities at the main pool, kids club, and evening entertainment along with the weather forecast and shuttle info. ", "An all-inclusive hotel that really does include everything, from top-shelf drinks to live rock concerts on the beach. Live shows in the evening take place in the indoor, air-conditioned theater. Preferred Club
Excellent house white wine (Sauvignon blanc). Its a small thing, but were glad not to wear one at Now Sapphire. We did massages at the Spa (Shout out to Rafael who always got us set up), they're wonderful, and some of our group did massages down at the beach as well!! Open for lunch and dinner, Bluewater has a casual, yet elegant atmosphere, with a calming effect that matches the ocean view. Babysitting
The snack bar offers high chairs, too. Yes, send me expert advice, handpicked recommendations, and tips for my family. Everything considered, we like the food at Now Sapphire more than at the Dreams property we visited. Yummy snacks in the preferred club lounge 24/7. Lobby furnishings display console tables and iron lanterns suggest Asian culture, under palapa shaped roofs. Bluewater Grill We had Cibu (mediterrranean) 3 times it was so delisc! Visit Family Vacation Critic on Instagram!
Fitness Center Our team of parents and travel experts chooses each product and service we recommend. The wait staff were wonderful all 3 nights!! In total, four pools are on the premises. The staff welcomes guests with cold face cloths, sparkling wine and juice for the children. There was no swim up bar, no ocean view, no music playing, no grill or snacks poolside. Teen's Club Outdoor seating is available on the terrace.
Babysitting is available for an additional fee. We expect mediocre tacos and burritos with greasy rice. Lots of open air space and comfy seating in the main area where there is entertainment at night. ", "High-octane beachfront all-inclusive where guests party like rock stars and bed down in beach-facing cribs. AMR already offers Caribbean visitors several types of vacations. They even put a little sign with your name on it. If you're lucky enough to book a swim up room the pools looked amazing!! All accommodations feature marble floors, flat screen televisions, coffee makers and good-size bathrooms. Wi-Fi Around every corner was a "welcome home", and a hug from all who are genuinely happy to see you, whether it is your 5th time, your 1st time, or your 15th time home! For one lunch, along with a bread, chips and guacamole section, Market Cafe's ample buffet brims with a variety of salads as well as such hot entrees as pork, chicken and beef. The long, sandy beach and the huge freeform pool, featuring a row of tiled underwater lounge chairs, are the big draws. They are a bit smaller than other rooms and sometimes farther away from the beach and dining areas. A former Paradisus hotel, Now Sapphire morphed into an AMR property in mid-2010. In the evening, there are free, family-oriented movies, too. Families with young kids who prefer eating early won't have to wait for a table. Anything you purchase through links on our site may earn us a commission. The first thing we notice is the water not the Caribbean Sea but the myriad of canal-like fountains that lace the resort, creating ponds. At Lemon Grass, the resort's Japanese inspired Teppanyaki restaurant, the chefs play with your food, twirling knives as well as flipping and grilling chicken, beef and fish. The lobby bar is always a great time to chat, meet new friends, and listen to the musicians before and after the show! The Market Cafe, the resort's main restaurant, serves buffet breakfast, lunch and dinners. Explore Xcaret -- an eco-adventure park that offers snorkeling and swimming with dolphins, as well as exhibits of flamingos, scarlet macaws, sea turtles, jaguars, spider monkeys and other native animals. This restaurant serves some of the freshest seafood and fish dishes in the area. By proceeding, you agree to our Privacy Policy and Terms of Use. High season starts around mid-December and through mid-April. These are very relaxing. As with most kids' clubs that group younger kids with older ones, Now Sapphire's program attracts more 5 to 9 year olds, than other ages. High chairs are available for children. Preferred Club members also have access to their own, adults-only pool. The casual Market Cafe is nicely laid out. While eating, guests are surrounded by sculptures and flowers. Traditionally, suite accommodations divide into distinct sitting and sleeping areas separated by a wall and/or a door.
Thats nice for families, especially those twenty-, thirty- and forty-something parents accustomed in their pre-progeny days to upmarket resorts with a bit of pizzazz. Cute coffee shop open 24 hours and made excellent lattes (and had almond milk on hand). While at Now Jade a few guests recommended Now Sapphire so we decided to give it a try. Parents seeking some romance should consider two rooms. The Fitness Center, with cardio and weight machines, is open from 6 a.m. to 8 p.m. The Market Cafe Live Entertainment At the Explorer's Club, kids' ages 3 through 12 enjoy a range of activities from 9 a.m. to 10 p.m.
All About the Extras Dinner was always excellente'!! ", "This all-inclusive 12-story resort has always had good bones, and it offers plenty of activities, as well as guest rooms tailored for romancing couples. Shout out to Anna who is the sweetest gal at the booking counter! This draws a crowd. No reservations needed except for Hibachi. The Art of Smart Timing For those who want oceanfront rooms, the resort offers select deluxe junior suites that face the ocean and some oceanfront Preferred Club suites. The bars and restaurants were frequently out of the wine we wanted.
Kids' Club The cons: the adults only pool that preferred club allows you access to was disappointing (especially compared to Now Jade). Until next time we will miss you Sapphire Family. See you Soon! In the evening, the park puts on a reenactment of Pok-Ta-Pok, the ancient Mesoamerican ball game, complete with players adorned in traditional body paints.
Preferred Club members check-in at an air-conditioned VIP lounge that serves hors d'oeuvres during the day, continental breakfast in the morning and desserts at night. For Mom and Dad If you and your kids can tear yourselves away from the pool and the beach, and you should at least for one day, the Riviera Maya offers much to enjoy. I stayed at Now Sapphire in a preferred club room for four nights, November 5-9, with a friend and her daughter. Our sense after staying at both the Riviera Mayas Dreams and at Now Sapphire is that the Now properties aim to provide a trendy destination for those with and without children. Visit Family Vacation Critic on Facebook! Repeat!!!
Cibu Also, Playa del Carmen is the region's shopping hub, offering blocks and blocks of pedestrian streets lined with stores and cafes. The food offered by the main pool for lunch was also just so so, hot dogs and burgers and nachos every day. For those with a sweet tooth, desserts include brownies, kiwi tarts and other pastries, fruit and ice cream with chocolate sauce and toppings. It is the little things that make you feel so special, and it doesn't matter how many times you've been there, they want everyone to have the best time ever and truly enjoy their trip!! We also saw a few "Mexican dogs." The renovated rooms are very nice, we don't spend much time in them but the dcor is updated, the bathrooms are improved, and the beds are still comfortable as ever! Claudia always had our room spotless, the AC was super chill, and the beds are comfy!!
If you splurge for the Preferred Club, be sure to reserve an oceanfront room. The second thing we notice is that at check-in, no one grabs our hands to staple color-coded bands around our wrists. Cibu serves Mediterranean cuisine. The Fun Pub, a billiard and sports bar, is open from 10 p.m. to 2 a.m. For families who want even more of a causal and quick meal, the snack cafe serves a light lunch of salads, burgers and hot dogs that you eat at tables on the outdoor deck also overlooking the beach and the sea. Fresco We recommend the oceanfront Preferred Club lodgings, but not the Preferred Club garden view suites, as most of these look out onto a main walkway. Unless you are part of a large family reunion, there's no need to make dinner reservations at theme restaurants. Kids tend to enjoy the showmanship, as well as the fare. Set by beachfront in Mexicos Riviera Maya, the resort exudes a pleasing Mexican-Asian ambiance that combines thatched roof pavilions with Asian-style ponds edged with river rocks. Cancun International Airport is about 20 minutes from the resort. The service at the breakfast restaurant that is included with the preferred club and the one sit down lunch restaurant, Blue Water Grill, was painfully slow. The pros: lovely room with excellent cleaning service daily including turn down service each evening. Now Sapphire and Now Jade, another AMResorts Riviera Maya property, are beachfront, all-inclusive establishments the first Now properties in the companys chain. Since the food at the resort is ample and the property offers room service, most families don't need the extra food. That goes a long way to eliminating dry and overcooked fish entrees that sit under heat lamps. I was hoping for some tacos or some chicken on the grill. Since the food stations are in an air-conditioned room off the main restaurant, the food remains fresher longer.
More than 60 palapas shade the beach so you won't need to race to claim a shady spot before breakfast. For sports, your family can play tennis, go kayaking, snorkel off the beach and sail Hobie Cats. The best daytime activity for teens: the bungee trampoline jumping. Near the Explorer's Club is the Core Zone Teens Club. The program proved a bit hard to find. The large room gives you plenty of space to share with your kids, but no privacy.
Sylvia and Hector gave us a warm friendly welcome home to start out the week! ", "All in all, this is a good value for this caliber. Complimentary Wi-Fi is available throughout the resort. I woke up a few times during the night because of loud guests being heard very clearly from the bedroom. Evening shows were excellent, THE ROCK SHOW IS AMAZING!! We heard a lot of spa music all around the resort and wanted more diversity and more "fun" and upbeat music at the main pool at least. The main pool also did not play much lively music except for during zumba. We stayed at Now Jade in December and loved it. This was my 5th trip back to Sapphire, and we brought friends with us for their second trip home! Instead, options include tortilla soup, tequila shrimp, red snapper with dried chilies and chicken breast marinated in coffee. Only open for dinner, Cibu is one of the most chic restaurants at the resort. Preferred Club suites are larger than typical suites and feature Jacuzzi tubs on the balcony. Paramour, the adult only (age 18+) French restaurant, could be considered the best specialty restaurant at the resort. From the wall of windows, we look out onto the beach and the blue Caribbean. We had an amazing time from check in to check out!
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