Shipments destined inside the European Unionare handled byDPD Courier with delivery within 3 - 5 business days from the order date. 
In the event that the delivery has been accepted with an unauthorized signature or if there is evidence of tampering with the parcel, customers are kindly requested to report the incident immediately to the courier and to contact Loverlock at the address: info@loverlock.itinfo@loverlock.it or contact the customer service by phone at the number:+39 02 82.900.258.. To withdraw your consent, or exercise any other rights, please write to privacy@stellamccartney.com. The refund will take place as soon as the return arrives at the Loverlock warehouses, after a quality verification by our staff. 
The garments must not have been worn, washed or altered and must not show any signs of use. The shipment of your return must take place within 14 days of receipt of the order. Loverlock ha ottenuto il Sigillo Netcomm che indica il suo impegno al rispetto delle buone prassi online. Loverlock also reserves the right to refuse unauthorized returns, or otherwise not complying with all the conditions laid down for the return procedure. In this case, the goods will be returned to the sender at the original shipping address. Chiamaci dal Luned al Venerd dalle 09.00 alle 18.00. Loverlock packages are carefully packaged in a clear plastic wrap and the package is sealed with LOVERLOCK adhesive tape placed around the package. Returns must be shipped with the original bag or box of the product inside the package with which the goods have been received which must be well sealed with adhesive tape. In case of a gift, the reimbursement will be made towards the person who made the payment. Contattaci via chat, telefono o email. In the event that the delivery has been accepted with an unauthorized signature or if there is evidence of tampering with the parcel, customers are kindly requested to report the incident immediately to the courier and to contact Loverlock at the address: Copyright 2022 Loverlock Srl - Via degli Artigianelli 10 - 20159 Milano - P.IVA 03301080275 - REA: MI 1955900, Book the pick-up for the returned package, by contacting Loverlocks Customer Service Number: +39 02 82.900.258, via email to, Fill, in all its parts of the return form that you will receive by email (if you do not have it; download the, Loverlock will send you via e-mail a receipt of the declaration of withdrawal and all the. Please note that Loverlock cannot deliver to mailboxes (P.O. Mehrlagiges Minikleid aus bedrucktem Baumwoll-Jersey und gestuftem Tll, Bedrucktes Midikleid aus einer Wollmischung mit Einstzen aus glnzendem Crpe, Kleid aus einer Baumwollmischung mit Wickeleffekt und Print, Midikleid aus Jacquard mit Stickereien und Raffung, Plissiertes Midikleid aus Crpe de Chine mit Print, Bedrucktes Hemdkleid inMaxilnge aus Baumwollpopeline, ausgestelltes Hemdkleid inMidilnge aus Tll mit Ripsbandbesatz, Bedrucktes Midikleid aus Popeline aus Stretch-Baumwolle mit Wickeleffekt und Grtel, Midikleid aus Devor-Samt mit Print und Rschen, Mini-Wickelkleid aus Seidenjacquard mit Print, Midikleid aus Stretch-Baumwolle mit Print, Midikleid aus Crpe de Chine mit floralem Print und Rschen, Gestuftes Midikleid aus Devor-Samt mit Print, Midikleid aus Devor-Samt mit Print und Schluppe, Midi-Wickelkleid aus Crpe de Chine mit floralem Print. In case of special requirements on delivery times please contact The Customer Service at Number: If, for any reason, the packaging appears to have been tampered with or if the adhesive tape is not intact, please sign the receipt with goods subject to check or refuse delivery. The following compensation options are available: It is possible to make an exchange only for a different size or a different color of the same item, if available. The items must be unworn, with the security tags and original labels intacts and affixed to it. Returns of such items will be refused and returned to the customer if the transparent hygienic protection label has been removed, or if the garments exhibits any sign of use. We remind you that the currency date of the refund is the same as the charge, so you will not endure any loss in terms of bank interest. In certain periods of the year (For Example; Sales and holiday periods) deliveries may take longer. Boxes). In the event that the customer receives defective merchandise, or that errors occur in the shipments by Loverlock, the customer is invited to contact the customer service immediately by writing to info@loverlock.itor by contacting the number: +39 02 82.900.258. must be tried on above your own personal linen. For orders paid by credit/debit card, the amount refunded will normally be available to customers in about 10 days and will still be visible on the next card statement. or if the customer refuses delivery, the shipping costs and any customs charges will be deducted from reimbursement due to the customers negligence. Please follow rigorously the instructions of the procedure shown: Please Note:The shipment of a returning order with theDPD courierindicated by Loverlock isFREE of charge if previously booked following the procedure above. Reimbursement will be issued in the same currency as the original purchase. All customers who place an order establish a business relationship with Loverlock.it and therefore undertake to accept the delivery of their parcel. For orders placed by December 20th, we guarantee delivery of your gifts by December 24th. Loverlock reserves the right to request photographic evidence before authorizing returns for defective goods and in taking care of the shipping costs for the returned goods to its premises. Hai dubbi o hai bisogno di una mano? Fai un reso o richiedi un cambio. Shipments destined outside of the European Union are handledby DHL Courier with delivery within 3 - 5 business days from the order date. (53), One Shoulder Painted Floral Print Silk Dress. If, for any reason, the packaging appears to have been tampered with or if the adhesive tape is not intact, please sign the receipt with goods subject to check or refuse delivery. Orders placed during the weekend will be processed on the following working day during the morning. received with the order. The actual credit card refund from your PayPal account depends on the bank that issued the card. Spedizioni Rapide, In Italia Gratis per acquisti sopra 50 | Reso Gratuito. Loverlock reserves the right to refuse returns shipped with carriers other than that indicated in the e-mail with the instructions to the return, if the delivery involves additional costs for Loverlock or requests the pick up at a subsidiary of the Courier. The new required item can be returned following the same procedure described above. In case of special requirements on delivery times please contact The Customer Service at Number: +39 02 82.900.258. By providing your e-mail address, you (1) confirm that you have reached the age of majority in your country of residence, and (2) consent to the use of your e-mail address by Stella McCartney Ltd to send you updates and marketing communications regarding its own goods and services. If, for any reason, you are not satisfied with your purchase, the items can be returned for a size/color change or refund within 14 days from the date of receipt of the goods. In certain periods of the year (For Example; Sales and holiday periods) deliveries may take longer. This service is not available on Saturdays, Sundays or public holidays. Lo spediamo dove vuoi, in Italia, Europa o nel Mondo. Acquista il tuo capo preferito. Please see below terms and conditions for making a return. Loverlocknasce dalla fusione dell' amore per la moda (Love) eoverlock, il punto cucito sartoriale che cura e rifinisce insieme. Non ti piace il capo che hai acquistato? Domenica il servizio non disponibile. Each garment must be returned with all labels and tags attached, and inclusive of all original packaging and accessories (dust bags, hangers, clothes covers etc.) Are you sure you want to remove the following product from the bag? Are you sure you want to remove the following coupon from the bag? You can also withdraw your consent by clicking on the unsubscribe link provided in any marketing e-mail sent to you. Swimsuits and underwear (bikini, briefs, boxers etc.) For all aspects not specifically expressed, the European legislation for distance trading applies. Shipments in Italy, San Marino and The Vatican City are free of charge using BRT Courierand are delivered within 1 to 3 business days from the order according to the delivery areas. The security tag and product label on the items you return must not be cut or damaged. The timing may vary slightly according to the bank circuit of the used credit card. Sabato dalle 09.00 alle 14.00. Upon arrival of the goods, we request our customers to inspect the parcel carefully before signing the delivery of the shipment. If goods are returned using a different courier, all costs will be held by the customer. For orders purchased through PayPal the refund will be made to your original PayPal account and will be immediately visible. All footwear and accessories must be returned together with their original box, which is in all respects an integral part of the product itself and which must not have been in any way damaged or altered. Please be advised that changing your location while shopping will remove all items from your Shopping Bag. The soles of the shoes must be in perfect condition and show no signs of any kind. Hammered velvet full skirt with multicolor abstract pattern. Express everyday elegance with our shirt dresses and midis or bring sophistication in statement sequins and embellished evening dresses. If the parcel is not delivered due to customer-dependent causes (wrong address, always absent recipient, incorrect telephone number, etc.) Any differences in the amount due to fluctuation of the exchange rate cannot be refunded. Resta sempre aggiornato sulle ultime novit! Discover our iconic range of dresses, made consciously for every occasions. In the absence of the above, the parcel can be sent along with another suitable packing for the shipment of the goods. Scrivici una e-mail all'indirizzo info@loverlock.it, Chatta con noi per avere supporto immediato. Any dispute concerning damages, shortages, or delivery to the wrong address must be notified to Loverlock no later than 14 days from the date of delivery resulting on the courier's website, otherwise it will not be accepted. Shoes and accessories must not present any signs of usage (unused sole) and must be returned with their original boxes with cannot be damaged, altered or used as the package for the shipment. If the package is damaged, or if a part of the product is missing, the packaging must be kept for further verification. Please note that your e-mail address may also be used for other purposes - for more information on this, as well as on your rights as a data subject, see our, Ecommerce management by Drop srl (seller) P.IVA 01383870431 Italy, Stella McCartney Kids Presents Disney Fantasia, Stella McCartney Presents Disney Fantasia, Dresses
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