24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Handy Bunardy We stayed for 3d2n at The premiere room, it wasn't spacious but we love the view from our room. Other amenities include spa services, concierge services, and laundry facilities. 5. The room was good in design, but it was difficult to use because the toilet and shower room could be seen from the bed. This hotel features 2 restaurants, an outdoor pool, and a coffee shop/cafe. Fantastic hotel. It was an uncommon instance and well do better in the future. Car parking space and rain canopy too small. One of the staff took our table before we arrive, while we had already booked a table for dinner at steak house. I said, I will check out max 13.00 PM because me and family were checked in around 4 PM, 1 hour late from hotel 's check in policy @3 PM. Enjoy luxurious treats and incomparable experience by staying at The Botanica Sanctuary. I can see the difference between providing service to Chinese guests and non Chinese. The location is wonderfully quiet and relaxing. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. The room wasn't ready when I checked in. Housekeeping is offered daily and irons/ironing boards can be requested. Handy Bunardy The swimming pool is equipped with a hot water jacuzzi. Please feel free to contact us should you have any suggestion to improve our quality. The resort is very close to Taman Safari. She asked because already 12.15 and latest hour of check out is 12.00. The buffet restaurant had flies flying around the food and could spoil the food, The nature greens and area and hotel interior General Manager, Dear Mr. Ichsan, Unfortunately hallway has kind of smell and I've told the staff the next day I checked out. Although finally we checked out before 13 PM.
Desa Cibereum, Cisarua, Bogor, Cisarua, Puncak, Jawa Barat, Indonesia, 16750. Complete amenities. Naturally Yours,
Thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. This hotel really perfect for staycation, for family holiday. Naturally Yours, emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for leaving us such a wonderful review. The food taste good and the service were great. We wanted to order sandwich but out of stock and it wasn't even 8 PM yet! You must try soaking with a view in rooftop jacuzzi. When we back from dinner we found our room was cleaned again with xtra chocolate on the table . premier location to Taman Safari , Room was super clean . The above list may not be comprehensive. If we find any, we delete them and, if necessary, take action against whoever is responsible. Baru Tegal. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Save 10% or more on thousands of properties with member prices.
Dear Mr. Chandra, We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. the hotel is new, well designed, clean in green environment. This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds. Really appreciate and enjoy it very much. Thank you for your kind words and we look forward to seeing you again. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. They advise me to check in before Taman Safari as there were discount 10% for ticket Taman Safari. We are thrilled that you loved your experience at The Botanica Sanctuary. We are thrilled that you loved your experience at The Botanica Sanctuary. Handy Bunardy General Manager, 1. Additionally, rooms include complimentary bottled water and coffee/tea makers.
Handy Bunardy The hotels fitness center is a must-try during your stay here. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We booked the Junior Suite with a balcony with view on the garden. After their trip, guests tell us about their stay. Thank you! General Manager. After he cleared up the plate, I asked him to bring tissue, but he didn't came until I leaving steak restaurant. Reception / front desk need be more friendly Sliding door for bathroom and toilet to be made separately. Clean, friendly staff, good design hotel. Additional sorting options may be available (by type of traveller, by score, etc.). All content should be genuine and unique to the guest. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Dear Mr. Ivan, Everything's great except the coffee shop near the lobby. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. Choose your currency. Booking.com does not accept responsibility or liability for any reviews or responses. Really like the facility, clean, also there are a lot place to sightseeing like swan lake, pine forest and so on. General Manager. Reviews are most valuable when they are original and unbiased. Thank you for your kind words and we look forward to seeing you again.
We would love to hear from you and we look forward to welcome you again in the near future. This property has signed the UNESCO Sustainable Travel Pledge. Thanks for leaving us such a wonderful review. Speed up your search by choosing what you need, Feeling unsure? Looking to enjoy an event or a game while in town? Jl. The room was clean and large enough for a family of 4 (2 young kids). Looks forward coming back again. This service may contain translations powered by Google. Handy Bunardy By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Your contribution should be yours. Was here for staycation with my hubby. We've sent you an email so you can complete your subscription. Overall, this property offers a very good service and experience. Botani Square is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Taman Safari Indonesia and De Voyage Bogor. The interior of the hotel is also very nice. Enjoy the staycation and will stay again in future. 42-inch Smart televisions come with cable channels. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Jl Taman Safari 101 Kp Baru Tegal, Desa Cibeureum, Cisarua, Cisarua. They are also applicable regardless of the sentiment of the comment. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Rooms open to balconies. Thank you for your kind words and we look forward to seeing you again. Respect the privacy of others. 101, Kp. The last day I stayed in the hotel before check out, one of hotel employee (forgot her name) was knocking on my door room 1108 and asking impolitely when will I checked out from the room and threat that she will apply late check out charges/additional charges on the room. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Taman Safari No. I stay foe 2 days but mineral water only given once. Copyright 19962022 Naturally Yours, Hotel surrounding is great, green, clean and fre, A wonderful hotel where you can spend a relaxing time surrounded by nature, Nice place for leisure and relaxing in green area not far away from Jakarta, It's a beautiful hotel with a lot of potential, it was great! Naturally Yours, This made my children tired of waiting. Location I love the room, spacious enough for a couple but maybe not for a family with kids. We have more than 70 million property reviews, and they're all from real, verified guests. The Botanica Sanctuary offers 166 air-conditioned accommodations with minibars and safes. The breakfast is superb.
Their breakfast was tasty but lack of variety. there is no sufficient place to store our belongings during in the pool or in whirlpool if we dont get a seating. Our Swimming pool facility is closed temporarily during 17 - 19 May 2022 due to under maintenance. The facility is clean and well designed. Please feel free to contact us should you have any suggestion to improve our quality. Naturally yours, Our team will definitely be happy to read what you wrote. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Thank you for taking your precious time to share us feedback about recent stay experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. To edit a review youve already submitted, please contact our Customer Service team. Bathroom amenities was so lovely since they gave sensatia botanica as a body care. All food for my dinner was delicious but for pasta was too salty :(, Dear Mr. Okie, Please enter a valid email address, Thanks! Have an enjoyable and relaxing day at the pool, whether youre traveling solo or with your loved ones. Overall the hotel environment is very comfortable and the room hygiene is very good.
Handy Bunardy To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. Dear Mr. Karta, General Manager, Dear Mr. Muhammad, Recreational amenities at the hotel include an outdoor pool. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. 2. Fees and deposits may not include tax and are subject to change. The bed, the hotel's modern interior design, the staff's friendliness & willingness to help. Handy Bunardy Each review score is between 1-10. Baru Tegal, Desa Cibeureum, Cisarua - Bogor, 16750 Puncak, Indonesia. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. You can change your stay details here, Dear Mrs. Uswatun, We are thrilled that you loved your experience at The Botanica Sanctuary. Your current language is English (UK). One of the staff like hope us to leave the table after dinner, he asked to clear up the plate after 1 minute we finished eat. This Cisarua hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Travelers may receive a savings voucher when they submit a review. We would love to make things right if you give us another chance. We make it clear when weve done this. Please dont include personal, political, ethical, or religious commentary. Were sorry your experience didnt match your expectations. Thanks for leaving us such a wonderful review. Savor your favorite dishes with special cuisines from The Botanica Sanctuary exclusively for you. Dear Mrs. Beny, Naturally Yours, WiFi is available within public areas of the property to help you to stay connected with family and friends. The air is cool. All rights reserved.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We will definitely go back to the hotel. The bathroom is great, we love the giant rain shower and it fit us both perfectly.
3. General Manager. The Botanica Sanctuary is a hotel with great comfort and excellent service according to most hotel's guests. We sometimes show external review scores from other well-known travel websites. Please feel free to reach out to us directly with any further comments, concerns, or suggestions you wish to share.
putting beach umbrella at each seating will help provide the shade. Available in some public areas: Free WiFi, Buffet breakfast available for a fee daily 7:00 AM10:00 AM: IDR 170000 per person. I do understand that we need to check out immediately, but we don't experienced in any 5 star hotels that an employee asking impolitely and threat with additional charge. Love the ambience, design, atmosphere, staffs. 4. Breakfast has many choices but the teste is standard. There is no way they are keeping to covid protocols, The restaurant manager is a wonderful host who understood our needs and took great care to make sure our anniversary dinner was special despite the covid restrictions, Food for breakfast so cold (not hot anymore), Access to the resort is very crowded especially weekend. Sign up and we'll send the best deals to you. The only way to leave a review is to first make a booking. Thank you for sharing your feedback about recent experience at our resort. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. staff very helpfull . Guests can pamper themselves by indulging in the onsite spa services. The experience I can share is that the check-in process is long and very time-consuming. They have everything from Asian, Western to Indian & Chinese! Free WiFi in public areas and free self parking are also provided. Located in Cisarua, The Botanica Sanctuary is in the mountains. The meat in the steakhouse in the hotel was excellent. Everythings just great. I ordered hot latte and then chocolate mint cake but the cake wasn't good. the staff is very friendly. General Manager. It was really a nice stay. We are thrilled that you loved your experience at The Botanica Sanctuary. Thanks for leaving us such a wonderful review. Business-friendly amenities include desks, desk chairs, and phones.
although the conditioner pump was broken and the bottle was sealed to the wall . Breakfast time start from 07:00 until 10:00. The sound of chair and table being shifted was so disturbing. Contributions should be appropriate for a global audience. Contributions should be travel related. the swimming pool does not have any shade which limit the time to enjoy the scenery at the pool area to early morning and late afternoon only. We verify reviews to ensure the traveler booked with Expedia Group. Thank you for your kind words and we look forward to seeing you again. If you booked through us and want to leave a review, please sign in first. General Manager. Ideally, we would publish every review we receive, whether positive or negative. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Very great experience. Your current currency is U.S. dollar, Choose your language. There are plenty of tourist attractions nearby, such as Taman Safari Indonesia within 1.65 km, and Gunung Mas Agro within 2.22 km. Look forward for interesting promo for our next visit. Airport (HLP) - 118 min drive, Restaurant Raidan - 6 min drive, Eco-friendly hotel with 2 restaurants and spa services. Wheelchair accessible (may have limitations), Front desk staff will greet guests on arrival, Rollaway/extra beds are available for IDR 350000 per night, Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards and cash, The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation, No pets and no service animals are allowed at this property, Minibar, in-room safe, desk, laptop workspace, Fee for buffet breakfast: IDR 170000 per person (approximately), Liked: Cleanliness, staff & service, property conditions & facilities, room comfort, A recommended hotel to stay near Taman safari. Our team will definitely be happy to read what you wrote. The Botanica Sanctuary is located in area / city Cisarua. Loft room with 2 floors concept, personally like the room design and very well use for family. Thank you for taking your precious time to share us feedback about recent stay experience at The Botanica Sanctuary. Naturally Yours, the location is very strategic, the rooms are comfortable, Buffet was far too busy. The pillows are super comfy, love it! In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. fresh clean air, comfortable room, good food, excellent services. Dear Ms. Sherly, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Sorry. Kids also love your loft room since it provides new experience while staying on family holiday. This complaint also I have explain to the front officer staff, we explain that this attitude of the hotel staff was offended us. Love the amenities , shampo shower gel and conditioner good quality make my hair feel soft. That's how we know our reviews come from real guests who have stayed at the property. It can be seen that the construction process and the contractors used are very professional. Handy Bunardy Naturally Yours, The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Its an amazing hotel with a beautiful view on the mountains. An Accommodation may choose to reply to a review. if the writer is claiming to be someone else). Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. The following fees and deposits are charged by the property at time of service, check-in, or check-out. Check in time which took pretty long to proceed. Naturally Yours, Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
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