NYS Office of Information Technology Services. For technical assistance, please contact Moen Smart Water Support at 1-844-633-8356. 
Fasten the basin lid into place with the previously removed screws or bolts (if they were present). 
On top of that, it is covered with a one-year limited warranty for any manufacturing defects providing you peace of mind from any concern in the future. When it comes to buying new We appreciate your suggestions and have forwarded this to the appropriate team. It is only audible During such event, this smart monitor has a9-volt battery back-up checked by the sump pump monitor to ensure it's ready to go when needed. Smart phone is not a supported operating system version. Request we delete any personal information we collect about you. App did not update properly from the Apple App Store or Google Play Store. There is no charge for the help of this personal shopper for anyone with a disability. We appreciate you reaching out to us as we would like to ensure you have a positive experience with your U by Moen Smart Faucet. A reset of your router maybe needed. Product information provided by the services is not intended as a substitute for direct means of obtaining the information or as a substi-tute for emergency services. Physical installation was easy, able to get the faucet to work, but it won't stay connected to the home Wi-Fi. We know everything about our products and are eager to help you find anything that fits your unique needs. The following is the complete warranty for the products and services of Moen, Inc. and supersedes all other warranties and representations, whether oral or written. To the maximum extent permitted by applicable law, Moen disclaims all express, implied, and statutory warranties and conditions with respect to the product and services, including the implied warranties of merchantability and fitness for a particular purpose. For a full description of your legal rights you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service. Home Moen MOEN 866216 Smart Sump Pump Monitor Instruction Manual. Download app. Hello Davis Meade. Move router closer to monitor or add WiFi extender near monitor. The App guides you through all necessary steps to ensure that you are properly connected and have enabled Moens smart skill. Please note, you can only submit one type of request at a time. The developer provided this information and may update it over time. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Weak home WiFi signal at monitor location. Check the status of your WiFi network. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Lim-ited Warranty for the longer of (a) ninety (90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty Period. I had no issues installing the app but I am constantly getting notification of pump failure but the pump is running fine and water level is fine. Please call our disability services phone line at (203) 934-9258 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. In addition to the above warranty disclaimers, in no event will Moen be liablefor any consequential, incidental, exemplary, or special damages, including any damages for lost data or lost profits, arising from or relating to this limited warranty or the product. 1. Finding the right The terms of this Limited Warranty will apply to the extent permitted by applicable law.
Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire. The highest safe water level will be above any equipment and the reach of any float.Using the two Zip Ties (D), loosely fasten the Sensor (C) to the vertical discharge tube as depicted. If the Product fails to conform to this Limited Warranty during the Warranty Period, Moen will, at its sole discretion, either (a) repair or replace any defective Product or component; or (b) accept the return of the Product and refund the money actually paid by the original purchaser for the Product. Remove the basin lid (if present), first by unscrewing its screws or bolts (if applicable). The port is the right-most port on the monitor housing. For all other Moen Devices, the Warranty Period shall be one (1) year. A little bit frustrating. Monitor will not operate during update. Put the basin lid back in place, with the sensor cable routed next to the sump pump cable. After confirming the position of the Sensor (C), tighten the Zip Ties (D). Click Here for White's Plumbing Supplies location and contact information. Check home WiFi name is proper. Never worry if your sump pump is working properly ever again. If needed, delete the app from your smart phone and reinstall. This limited warranty contains important information about your rights and obligations, as well as limitations and exclusions that may apply to you. Consider adding WiFi extender near desired use location of smart phone. To the maximum extent permitted by applicable law, Moen also limits the duration of any applicable implied warranties or conditions to the dura-tion of this limited warranty. Monitor can not see home WiFi (WiFi signal lost). There is also an optional audible siren to alert the user if users aren't near their phone or during a power outage. Unplug the 9V battery and replace with new 9V alkaline battery. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. When prompted via the app on your smartphone, confirm the approxi-mate distance between the bottom of the Sensor (C) and the water level, using a tape measure.Note: If the app indicates a significantly different distance than you measured, try repositioning the sensor, since it may be detecting an object in the basin. 4. amazon Smart Air Quality Monitor User Guide ACTIVATE YOUR DEVICE MEET YOUR SMART AIR QUALITY MONITOR, ZUS Smart Vehicle Health Monitor ZUHMBKBTV User Manual - Download [optimized]ZUS Smart Vehicle Health Monitor ZUHMBKBTV User Manual, Installer guide Warning! Ensure the cone side of the sensor is facing directly down at the water surface in the basin. Welcome to our website! Powered by WebFronts - Copyright 2022Retailer Web Services LLC, all rights reserved. 1. Come shop with us! If the Product or a component incor-porated within it is no longer available, Moen may, replace the Product with a similar product of similar function. These limits are designed to provide reasonable protection against harmful interference in a residential installation. often, and they add value, style, and convenience to your home. Thank you for taking the time to review the Moen Smart Faucet app. However, if you have a disability we are here to help you. If you would like to be notified when we answer your question please log in or enter your email below. Would also like to see the ability to disable the auto shut off feature. Place the Battery (B) into the compartment of the Monitor (A) Slide the cover back on to the back of the Monitor (A). We merchandise our store with careful consideration, striving to carry the appropriate variety of the best brands available today. 1. Delivery is available for every product we sell. This Limited Warranty covers the Moen Device (as defined below) contained in the box. Increase the separation between the equipment and receiver. We reserve the right to change the terms of the Limited Warranty at any time, so please review the Limited Warranty each time prior to placing an order or otherwise acquiring any Moen Device. This is your sole and exclusive remedy for breach of this Limited Warranty. In smart phone ensure connection to internet through cell or WiFi. However, there is no guarantee that interference will not occur in a particular installation. Reduced star rating to 1 star. Let us help you find your perfect match in size, features, price, and style. Both are required to initiate the products voice activation and full App features. Shop where you get exceptional service for the life of your If you have any questions regarding this Limited Warranty, you can contact Moen by email at www.moen.com/contact, or by telephone at 1(844)-633-8356.WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGEMoen Incorporated, 25300 Al Moen Drive, North Olmsted, Ohio 44070 warrants to the owner of the enclosed Moen Device contained in this box will be free from defects in materials and workmanship from the date of delivery following the original retail purchase until the end of the Warranty Period (as defined below). on MOEN 866216 Smart Sump Pump Monitor Instruction Manual, The Following is Compliance Verbiage for Smart Sump Pump Monitor, MOEN S72308EVBL Align Smart Touchless Pull Down Sprayer Kitchen Faucet User Guide, Sleepace Z400TWP Smart Sleep Monitor Instruction Manual, amazon Smart Air Quality Monitor User Guide, ZUS Smart Vehicle Health Monitor ZUHMBKBTV User Manual, PHYN PHYPF007-V2 Smart Home Water Monitor Installation Guide, Music Tribe Commercial My Sdn Bhd LIVEBUDS Wireless Earbuds Instruction Manual, IDENTIV UT5501F-01HF USB RFID Reader Module Instructions, ION ISP136 Tahiti Speaker Solar Lantern-Style Outdoor Illuminated Bluetooth Speakers User Guide, PETONEER FDW050 Nutri Vision Mini Feeder User Manual, SISIGAD B02B Electric Self-Balancing Hoverboard User Manual, Ultimaker choose the right 3D printer User Guide, LG UP75 43 inch 4K Smart UHD TV User Guide. 1. After downloading the app to your smartphone and setting up an account in the app, note the QR code on the back of the monitor (A) that will be scanned by your smartphone later during setup via the app. Safety starts with understanding how developers collect and share your data. Consult the dealer or an experienced radio/TV technician for help. You'll use your new CANADA ICES-003(B)/NMB-003(B)This device complies with Industry Canada license-exempt RSS stan-dard(s). Update 06/05/2022: Still unable output less than a 50% flow rate, neither at the faucet, nor the app, nor the preset. 1 blink, (yellow, 1 second on, 1 second off) means the monitor is low on batteries. If problems persist, call. 1.
Moen Smart Sump Pump Monitor to your Wi-Fi network and Smart Speaker. Make sure you have the right information to help you make these important decisions. Request we disclose the personal information we collect about you. Then 1. lift it up and 2. move it to the side. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire. We can't comment on specific upcoming features, but we're always looking at the market to determine what features make sense for our customers. Questions or Comments?Call (203) 934-9258 for assistance. As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. Form Fields: (all are required unless stated otherwise). It is easy to install and its retrofit design enables it towork with any size or brand of sump pumps that are rated up to 1HP. Restart WiFi and reconnect monitor.
Some of the ways we use your information is to deliver a high-quality shopping experience, communicate with you, and assist you as you search for the products and services we provide. In addition, this app will alert you 24/7 in case of potential issues that may cause pump failure. As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. The Moen App also provides an interactive step-by-step installation experience. We would like to get more information so we can further assist you. We appreciate your feedback. (5) LIMITATION OF DAMAGESTo the maximum extent permitted by applicable law, this limitation shall apply to any and all damages, regardless of the legal theory on which they are asserted (including, without limitation, contract, breach of contract or tort), and regardless of whether Moen has been advised of the possibility of loss or damages unless you prove that we caused damages to you intentionally. I have the sensor facing the water but the app still thinks there is equipment failure. There should also be an option to disable motion controls, so that pets don't accidentally set off the faucet. Plug main sump pump into the Monitor (A). Because we know our products inside and out, our service doesn't end with your purchase. Unplug the main sump pump from the outlet. Upgrade smart phone to a supported operating system. Tried reconnecting multiple times, changing to a different router setting, and resetting the router. To the maximum extent permitted by applicable law, the amount of our total cumulative liability arising from or related to this limited warranty or the product will not exceed the total price actually paid for the product by the original purchaser. They provide excellent design and engineering in their kitchen and bathroom fixtures that deliver meaningful innovation, useful features, and lasting values. Please call our disability services phone line at (203) 934-9258 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. DIY Retrofit Design - easy to install and retrofits to your existing sump pump system instantly making it a smart sump pump (up to and including 1HP), Real-Time Sump Pump Health Check " The included 10' Smart Water-Level Sensor constantly monitors the water level in the sump pump basin in real time to assess flooding risks and if the sump pump is working efficiently, 24/7 Monitoring with Alerts " Receive immediate notifications regarding issues within a sump pump system via the Moen Smart Water App, Outage Alert " Immediate notification of a power or Wi-Fi outage, which could disrupt the sump pump from working properly, Backup for the Backup" Runs tests on the battery backup system (if applicable) to ensure it's ready to work when needed, Leak Detection " Includes a 6' Remote Leak Sensing Disc to monitor for unwanted moisture or water that is present in the area around the sump pump, Freeze Alerts " Alerts of extreme abnormalities in temperature, which could indicate a risk for freezing pipes in the basement, Humidity Monitoring " Monitors humidity levels to help detect any moisture abnormalities that could lead to mold, Requires a Wi-Fi connection and smartphone for full functionality; however, in the event of a power disruption it will utilize a 9-Volt battery to sound the audible siren if an abnormality is detected, Includes a 9-Volt battery to sound the audible siren if power is out and an abnormality is detected, Works with Amazon Alexa and the Google Assistant, The Moen Smart Water App is available as a free download on both the Apple App Store and the Google Play Store. Edit: Giving five stars for excellent customer service. Instructions for product installation are included within this document. Through this app, you will see real-time data on water-level, monitor excessive pump running, loss of power, WiFi status, humidity for possible occurrence of molds, and leaks. All warranties, whether express or implied, are limited to the periods of time set forth herein.
Plug in the Smart Water Level Sensor Cable (C) into the USB port in the bottom of the Monitor (A). Allow 2-5 minutes for software update. 1. If a vertical discharge tube is not available, mount with 4 zip ties as depicted.Do not fasten the zip ties completely. On the back of the Monitor (A) housing, slide the battery compartment cover off as depicted. Your Privacy Rights You have the right to: Complete the following form to submit your request. Aside from the smart monitor, the Moen S2000ES smart sump pump monitor includes a Smart Water-Level Sensor. Follow instructions in app on smart phone to connect monitor. Hello Jinoj Mathew. Welcome to our website!
Perform system restart. If you have any questions or need technical assistance, please contact us at 1-844-633-8356. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Changes or modifications not expressly approved by Moen Incorporated could void the users authority to operate the equipment. As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. White's Plumbing Supplies respects your privacy and use your information with discretion. Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Your email address will not be published. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain This exceptional smart monitor is compatible with Amazon Alexa and Google Assistant, a great way to start revolutionizing and incorporating smart technology into your homes. Clear items off smart phone to free up memory. can be a daunting task, but one well worth the effort. Reorient or relocate the receiving antenna. Avoid aiming the sensor at anything other than the water surface, including the pump in the basin, the walls of the basin, equipment in the basin, and the discharge tube. Repair or replacement may be made with a new or refurbished product or components, at Moen Incorporateds sole discretion. Back to top of site. Failure to follow installation instructions may lead to an improperly functioning or leaking device and. 1. Determine where the Smart Water Level Sensor (C) will be mounted inside the basin. To get connected to your Moen Smart Sump Pump Monitor, you will need the Moen App.To download the App, visit the iOS App or Google Play stores from your smart-phone and search for Moen. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire. Every time you place an order or otherwise acquire products from Moen, the Limited Warranty in force at that time will apply between you and Moen. Comment document.getElementById("comment").setAttribute("id","aea48c382723de4c604b0e27c5fb5e5f");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. We're sorry to hear about your experience with notifications and the Moen Smart Water app. Notifications are completely unreliable. 1. Welcome to our website! However, if you have a disability we are here to help you. For example, a notification provided through the service is not intended as a substitute for audible and visible indications in the home and on the product.YOUR RIGHTS AND THIS LIMITED WARRANTYThis Limited Warranty gives you specific legal rights. The app works well but it lacks actual functionality, I should be able to control the flow rate from 0-100% not just from 50%. Please call our disability services phone line at (203) 934-9258 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. This Limited Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer. Consider adding WiFi extender near monitor.
Moen products have been manufactured with the highest standards of quality and workmanship. There is no charge for the help of this personal shopper for anyone with a disability. You will be solely responsible for (and Moen disclaims responsibility for) any and all loss, liability, or damages, including to your wiring, plumbing, wi-fi, internet, fixtures, electricity, water, home, product, product peripherals, computer, mobile device, and all other items, people, and pets in your home, resulting from your use of the product information, services, data alarms or product. To learn more about the Moen App, supported voice commands, customizable settings, modes and other topics visit: https://www.moen.com/customer-support/faq#/cat-smartfaucet. Shop where experts can guide you through the myriad of options available and can answer your every question. Smart phone is not connected to internet. Likewise, some of the limitations in this Limited Warranty may not apply in certain states, provinces, nations or jurisdictions. You use all product information, the services, and the product at your own discretion and risk. The Moen S2000ESUSA kit is a smart sump pump monitor fromMoen whole-home smart water security system.
There is no charge for the help of this personal shopper for anyone with a disability. Shop with experts who can show you the best selection available and answer all your questions; come see our inventory of the latest trends and the most dependable manufacturers. Solid yellow means your device lost connection to the network. Plug the Leak Sensing Disc (E) connector into the left port of the Monitor (A). Follow instructions in app on smart phones to setup user account and synchronize smart phone with monitor. Except as expressly set forth herein, no other warranties are made with respect to Moen products and services and Moen expressly disclaims all warranties not stated herein, including, to the extent permitted by applicable law, any warranty that may exist under national, state, provincial or local law including, but not limited to, any implied warranty of noninfringement, merchantability or fitness for a par-ticular purpose.
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