We hope to welcome you back at The Reef Playacar. I loved being able to have the front desk print your tickets quickly if needed. The staff was great! I really enjoyed how quiet the resort is. the resort is located in a secured location. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Kind regards, Lizeth Arratia Hospitality Manager. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Thank you all, Dear guest, Thank you for choosing The Reef Playacar to spend your vacations and for sharing you review. The hotel was lovely - great atmosphere and lovely, I can say only positive things about this hotel. def good men and will give you a good time. Get the travel advice you need. To edit a review youve already submitted, contact our Customer Service team. Swim up barman (so sorry didn't get your name) - he was very efficient and courteous in busy times.
Fernando and Jesus are excellent in the administration. Good afternoon, Please enter a valid email address. Do you have a deluxe suite with a jacuzzi and ocean views and a balcony, Asked about: Family Superior Room (2 Adults + 1 Child) The pool is the main attraction for us, and the vibe here is very chill, all the way around. You are responsible and caring and great with all ages. This service may contain translations powered by Google. Large vines and cool trees perfect for a your Instagram photo opt. he does it all! emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. which is all included the supirier room or the primiam room, in all inclusive . However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The church, the Wayan Fish Spa and the Xplor theme park are all within easy reach, and visitors to the hotel can easily visit the area. 
It seems you have Javascript turned off in your browser. 1568250,1550830,1561220,1559850|1,1565870,1568250|3,1565080,1542720,1550830|3,1561630,1561950,1557080,1566560,1557030,1563710,1565670,1559850,1553180,1563880,1565870|4,1548020|4,1563710|2, The Reef Playacar Resort & Spa-Optional All Inclusive (Resort), Playa del Carmen (Mexico) Deals.
For example paddle boarding, How do you book a shuttle to pick you up from the airport and take you you the hotel, Asked about: Superior Double Room with Garden View To save at this property, all you have to do is sign in. Your current currency is U.S. Dollar, Choose your language. They made my experience so special!
You'll receive an email as soon as the property answers your question. Nearby attractions include Plaza Playacar (0.4 miles), Zona Arqueolgica Playa del Carmen (0.6 miles), and Piste Cyclable sur Paseo Xaman-Ha (0.5 miles). There is a wonderful jungle park, surrounded with hotel rooms. * You are an excellent ambassador for Reef Playacar. If you would like to have more information please contact the hotel directly as we cannot provide an email address over here. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Erika (Snack Bar) - you are so helpful and welcoming and efficient! Yes, we provide on-site PCR testing. It is great to know that you had a nice time in our hotel and we offer you a sincere apology for the delay with the refund.
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We didn't know what to expect due to the mixed reviews, but we were so well looked after by some true stand out staff members. Please note that all Special Requests are subject to availability and additional charges may apply. 
The Reef Playacar Resort & Spa-Optional All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. of course the beachfront pools and all inclusive things you get. Booking not found double-check your booking number and PIN then try again. For families with allergies, with the right staff looking after you (like the above people), it's possible to have a stress free dining experience. 
I stop by his cart at least once a day! Approximate prices in USD for a 1-night stay, We'll show you stays where you can have the entire place to yourself, This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. So glad to have met you - thank you. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. All distances are measured in straight lines. This lets us know our reviews come from real guests like you. Nestled among brilliant gardens in an exclusive gated community, just a 15-minute walk from the vibrant shops, dining, and nightlife of 5th Avenue, The Reef Playacar resort ensures that nothing comes between you and an unforgettable Riviera Maya beach getaway. Non-motorized water sports such as kayaks, paddle boars, catamarans and snokel equipment are also included. 
The accommodation has a terrace. Certain services and amenities may be reduced or unavailable as a result. He makes exelent cocktails and made a really good berry lemonaide mocktail for my nephew too! Love all friendly hotel staff! The bellboys were all so strong and efficient. Top room amenities include a minibar, air conditioning, and a flat screen TV. That's how we know our reviews come from real guests who have stayed at the property. 10. It is great to know you had a positive experience and that you especially enjoy the drinks. We plan to go back for a longer stay. nice surrounding. Questions and answers should be property- or room-related. Although the hotel stay was a nice experience this has left us with a different outlook and would not stay again.m, Dear guest, We would like to thank you for choosing The Reef Playacar as your vacation destination and for sharing your review. What are some of the property amenities at The Reef Playacar? Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. You can play pool, ping pong and tennis at The Reef Playacar Resort & Spa-Optional All Inclusive, and the area is popular for snorkeling and cycling.
If you purchase the all inclusive Premium package you will also have all inclusive Premium access to our sister hotel The Reef Coco Beach with shuttle to and from it. Something went wrong please try again later. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. From the moment you arrive at The Reef Playacar, youll see why were one of the best family-friendly resorts in Playa del Carmen. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. This property has taken steps to provide more sustainable and eco-friendly travel. There was a problem loading the reviews.
and i felt safe. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. How many meals and drinks are included in the all inclusive? Great location - show map, all staff were very super nice and friendly, Yes, free parking and secured parking are available to guests. The hotel has a conference hall and a business center to provide high quality business services to travelers. There is multiple bars and they all are such nice people. Ltd. All rights reserved, The Reef Playacar Resort & Spa-Optional All Inclusive, Paseo Xaman - Ha s/n, Playacar, Playa del Carmen, 77710, Quintana Roo, Mexico. Promotional content will be removed. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Thanks, Excellent Resort at a VERY reasonable price, We've been going to the Reef Playacar for 4 years now, every July. Sign up and we'll send the best deals to you. If you booked through us and want to leave a review, please sign in first. #15 of 35 all-inclusives in Playa del Carmen, Paseo Xaman-Ha, Retorno Sayil, s/n, Fracc. Try again. See more questions & answers about this hotel from the Tripadvisor community. Playacar, Playa del Carmen 77710 Mexico. Please note that we offer the shuttle service from and to the hotel at an extra surcharge. Opened: 1998 If you want to explore Playa del Carmen, The Reef Playacar - All Inclusive will be a good choice. This is the version of our website addressed to speakers of English in the United States. The most helpful contributions are detailed and help others make better decisions. Guests are required to show a photo ID and credit card at check-in. it is located within a very wealthy, gated community. Yes, The Reef Playacar offers airport transportation for guests. The most helpful contributions are detailed and help others make better decisions. The staff speaks multiple languages, including English and Spanish. Or only 1 day ? All ground staff/housekeeping are friendly and will greet you often. Popular points of interest near the resort include Playa del Carmen Beach, Playa del Carmen Maritime Terminal and ADO International Bus Station.
Please dont include personal, political, ethical, or religious commentary. I did have a lovely massage and I also enjoy the traditional maya temascal with a shaman was a beautiful experience, and very healing. The jungle or gardens are incredibly well pruned and just picture perfect.
The grounds are GORGEOUS and serene. You can order a drink at the bar and have a drink in the elegant one.I believe that the thoughtful service of the massage room and the first-class facilities in the sky pool can have a different experience.
The, The room was great! We looked forward to seeing you every morning and Reef Playacar is. Kind regards, professional! For example we do think that June, July and August are a good option as it is summer here and it barely rains. The Reef Playacar Resort & Spa-Optional All Inclusive takes special requests add in the next step! if the writer is claiming to be someone else). The place were Is located is very nice, is a private location and has a lot of things inside you can walk and find a few restaurants, Starbucks, some mini market You then took precautions to wash the spoon thoroughly before using it for us. Your question will be published on Booking.com after it's approved and answered. ATM: Need cash? To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The Chase Law Group, LLC | 1447 York Road, Suite 505 | Lutherville, MD 21093 | (410) 928-7991, Easements and Related Real Property Agreements.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. When we arrived at the hotel we spoke with Fernando (Hotel Manager) who advised us we would be refunded for his stay and would receive this within 5- 10 days. Kind regards, Lizeth Arratia Hospitality Manager, Iberostar Hotels & Resorts in Playa del Carmen, Barcelo Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Boutique Bed and Breakfast in Playa del Carmen, Playa del Carmen Resorts With Indoor Pools, Hotels with Weekly Rates in Playa del Carmen, Hotels near Hard Rock Golf Club Riviera Maya, Hotels near Playacar Center Shopping Mall, Hotels near Statue Of The Mexican Revolutionary, Hotels near Centro Universitario de Valladolid. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Thanks to you Hector, we were very well looked after and you alleviated our anxieties at dinner time. This is our guests' favorite part of Playa del Carmen, according to independent reviews. A hairdryer is provided in the bathroom to make you feel at home. Yes, the all inclusive plan includes access to our beach and sunbeds. The place is wonderful, and the folks who work there are super friendly. Please note that we do not have ocean view room but they all have a balcony.
Need to stay here again asap !!
We felt super safe ! Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. This is now 23rd July 2022 and we have still not received this. Such nice people! Kind regards, We are delighted to know you had a great time among us and that you especially enjoyed the service at the bars. . I had fantastic time with them. You can sort and/or filter them by time of year, review score, and more. and i felt safe. Good afternoon, Guests submit their subscores and their overall scores independently theres no direct link between them. The berry smash is my favorite, but I don't think tgere are any bad choices! We had to move rooms due Dear guest, Thank you for takin the time to share a review about The Reef Playacar. The service was excellent especially our waiter at the Italian restaurant. Is parking available at The Reef Playacar? Avoid using profanity or approximations of profanity with creative spelling in any language. The only way to leave a review is to first make a booking. The room was clean, with plenty of space and with a beautiful balcony where you could take a break and enjoy the beautiful greenery outside of your room. We will be delighted to welcome you back in the future. All meals are included in the all inclusive: breakfast, lunch and dinner. The nearest airport is Cozumel International, 21 miles from The Reef Playacar Resort & Spa-Optional All Inclusive, and the property offers a paid airport shuttle service. Reviews are most valuable when they are original and unbiased. Dear guest, Thank you for your preference and for the time you have taken in sharing your review. The hotel is beautiful, It looked very different of what I expected but in a good way. more. There is a spot where they check who are coming in and who is leaving. With luck you can see agoutis and white-nosed coati in the hotel complex. The rooms are also very good. Si usted es husped del hotel podr hacer uso de todas las instalaciones respetando las medidas de sanidad con las que contamos actualmente. Breakfast , lunch and dinner everyday ? Sorry, reservations for more than 90 nights aren't possible. Standout staff: Chula Vista especially+great care with allergies, We unexpectedly had our first accommodation fall through and booked The Reef Playacar at the last minute. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Thank you for contacting us. Also, they have every day shows with live music women's with amazing voices, we enjoyed a fire show, and mariachi was so much fun. There's no capacity for cribs at this property. Thank you Reef Playacar - it was a great stay and recognise your excellent staff members mentioned as they make the place stand out from other resorts. We didn't get the all inclusive because we had tours on the days we stayed., The staff at the hotel was the best there could be!! I contemplate the blue sea from my room. Ive only been here for a day and Ive loved my experience so far! What guests loved most about nearby beaches: Personal or sensitive info (e.g.
We offer two all inclusive packages in our hotel and the Premium one provides you access to all bars, restaurants and sister hotel The Reef Coco Beach with everything included there too. The resort will provide guests with air-conditioned rooms offering a closet, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. The Reef Playacar Resort & Spa-Optional All Inclusive offers a continental or buffet breakfast. Does The Reef Playacar have airport transportation? the resort is located in a secured location., The hotel is beautiful, It looked very different of what I expected but in a good way. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Great Job very nice food, very nice service the food was amazing, drinks amazing staff very friendly, the view was fabulous and beautiful, drinks was very great, loved playa de carme, Stayed at this hotel on 18th June 2022, due to a passport issue my grandson was unable to travel. If you stayed at this property through Booking.com, you can write a review. WiFi is available in all areas and is free of charge. Guests loved walking around the neighborhood! Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Noting that we have a child with serious food allergies, do not speak Spanish and are anxious whenever we have to eat anywhere outside our home, we rely and put our trust in the hands of others with our child's life. Guest rooms will provide guests with a fridge. Please note that all our rooms are garden view as we do not have any ocean view room. Al momento de reservar le debe de aparecer la opcin del plan Premium todo incluido. Tripadvisor performs checks on reviews. A highlight was the pinata smashing activity on the beach for kids. we got an upgrade to a junior suite with whirlpool and great view. The relaxed comfort of our boutique-style hotel takes inspiration from the Mayan traditions, magically blending the quiet seclusion of a tropical rainforest with the white-hot beauty of one of the worlds most spectacular beaches. Please see our partners for more details. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. , i only see garden view i need rates for ocean view or ocean front, Do you have any ocean view rooms they all say garden. It will be truly a pleasure to welcome you back in the future. The beach was incredible. the rooms are spread over several buildings. Also are the activities included? The appointment has to be made with our Guest Service upon check in. Dear guest, Thank you for choosing The Reef Playacar as your vacation destination and for sharing your review. Copyright 19962022 You are hardworking and extremely professional, multitasking. Attorney Advertising. Very unique outdoor look with lots of trees and even some animals. Are there opportunities to exercise at The Reef Playacar? Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. Guests are required to show a photo ID and credit card upon check-in. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Couples in particular like the location they rated it 8.8 for a two-person trip.
We are located 10 blocks away from Fifth Avenue. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Love the entertainment team and the job they do. We didn't upgrade to the gold bracelet as didn't feel the need, but saw plenty others did.
Kind regards, Lizeth Arratia Hospitality Manager. Solo me aparce la opcin de all inclusive. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. They made my experience so special!! In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. The service was great I dont have any complaints of any sorts with him, Im planning on having him to serve my drinks for the rest of my vacation time. The material and information contained on these pages and on any pages linked from these pages are intended to provide general information only and not legal advice. We offer on-site covid test but with an extra cost. Claim your listing for free to respond to reviews, update your profile and much more. How do I know that I'm booking the all-inclusive version? Certainly, your feedback is a major source of motivation for the entire team, and you can be sure that your comments will be shared with all of them. After their trip, guests tell us about their stay. It is great to know that you left with such a positive impression of our customer service, and we deeply appreciate your recognition to the mentioned staff members. Si gusta tambin puede reservar el plan Superior todo incluido y luego cambiar a Premium por un costo adicional. Can't be helped as that's nature, but it does create a strong (unpleasant smell) some days and the water is not the picture perfect aqua/turquoise you picture. The property has water sports facilities, as well as a bar and a garden. Minerva (Chula Vista breakfast buffet) - you are an angel and someone we will talk about in the years to come. Unfortunately we do not have ocean view room, they all are garden view. Busy lunchtime service but you were calm and friendly at all times to everyone. Review collected in partnership with this hotel, There are more places to choose from in the, reef playacar hotel playa del carmen, the reef playacar, reef club playacar, reef playacar mexico, reef playacar playa del carmen. They make the best drinks!! The schedule can be finer.All the facilities in the room are carefully designed and arranged, including ironing facilities, in-room wardrobes and air conditioning to meet your living needs while adding to the warmth of home. Thank you for all your hard work. Because the exterior of this hotel is exceptional. Efficient air conditioner, 2 bottles water daily (was a bit mysterious in how to get extra bottled water during the day) - apparently only lobby bar give you bottles (and they weren't too accommodating in handing out more than 2 - even though we were 3 paying guests). Own or manage this property?
Taxes and fees that are shown are estimates only. He was remarkable.
Please note that the best time to visit us can vary depending on each person. The, Italian restaurant was amazing! Hector (Chula Vista dinner buffet) - after meeting us once only, you instantly remembered 2 nights later about our allergy requirements and got the chef (Liner) to come to meet with us. Kind regards, Lizeth Arratia Hospitality Manager, Good diving shop and stuff. Brand Executive. Dear guest, We would like to thank you for choosing to stay at The Reef Playacar and for sharing your review. Each review score is between 1 and 10. Micaela Castilla Kind regards, Lizeth Arratia Hospitality Manager. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions.
What food & drink options are available at The Reef Playacar? There were always plenty of chairs. Food is okei and the drinks also. Hola queria saber las medidas frente al Covid-19 Estan todas las facilidades abiertas. Are the beach services (such as chairs and beds) included in the All-Inclusive option? I had great instructors during training. All inclusive plan includes food and drinks. How late are your bar(s) open to every night? Thanks! We didn't get the all inclusive because we had tours on the days we stayed. We hope to have the opportunity to welcome you back in the future. With The management of diving shop helping, we spent wonderful time in Reef Playacar resort. We are glad to know that you enjoyed the facilities and we appreciate you highlighting the attention provided by Fernando and Jesus. The staff at the hotel was the best there could be!! I love the, I really enjoyed how quiet the resort is. Additional sorting options might be available (by type of traveler, by score, etc). If we find any, we delete them and, if necessary, take action against whoever is responsible. The, The location is better then I initially thought! You're eligible for a Genius discount at The Reef Playacar Resort & Spa-Optional All Inclusive! ive only been here for a day and im having a blast. Located in the top-rated area in Playa del Carmen, this property has an excellent location score of 8.8! They really go above and beyond in terms of service. We never felt crowded. Alejandro (ice cream parlor) - you are a wonderful asset to Reef Playacar. The taxi service organised by the hotel was honest and 'official' so you weren't scammed into overpaying. Paseo Xaman - Ha s/n, Playacar, 77710 Playa del Carmen, Mexico
All content should be genuine and unique to the guest. Avoid side where active construction going on at neighbouring property. Despite numerous attempts to contact the resort we are being completely ignored. Thank you! Alcohol? The bartender Alberto has treated me super nicely, engaged into conversation and other than hes cute I can see that he is a wonderful person. It's like a small jungle which makes the route to the breakfast, pools and. They're also applicable regardless of the comment's tone. This property has an ATM on site. Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free breakfast. What exactly does the all inclusive consist of ? Passengers can book a pick-up service from the hotel to ensure your journey is more convenient. Kind regards, Lizeth Arratia Hospitality Manager, I travel all the time to Playa for business and I would not change this hotel for any other. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Browse questions from guests for anything extra you want to know about the property. if you need somewhere to stay definitely consider the reef. Booking.com does not accept responsibility or liability for any question or answers. The property usually replies within a few days. Incheon Airport Capsule Hotel DarakHyu Terminal 1, GEO 38 Residences Genting Highlands @ IconStay, Jiashibo Service Apartment (Shenzhen Hi-tech Park Branch), Econo Lodge Inn & Suites Matthews - Charlotte, Leisure Inn Penny Royal Hotel & Apartments, Holiday Inn Express & Suites Tacoma Downtown, an IHG Hotel, La Quinta Inn by Wyndham Milwaukee Glendale Hampton Ave, Apartment 2 Bedroom at Tanglin Griya Gailen 3 (ELV) Promo Code, Atour Hotel (Huangpu Luogang Science city Guangzhou), Wen Jun Courtyard Gourmet Hotel (Chengdu Kuanzhai Alley Branch), Hotel Anmol Ratan & Guest House Promo Code, Courtyard by Marriott New Carrollton Promo Code. We felt safe and understood with you. !, I loved the shady setting, scenery, foliage, serenity, water falls, wood pathways very beautiful and cool, Very unique outdoor look with lots of trees and even some animals., The location, the courtesy, professionalism and the willingness of the staff to assist us in any way possible to make us feel welcome, at ease and comfortable Liner is lovely and jovial and accommodating. For the price, you couldn't ask for a better deal than the Reef Playacar, Loved his service! Many travelers enjoy visiting Zona Arqueolgica Playa del Carmen (0.6 miles). No, please note that we don't have bedroom suites. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. It is a very safe area to walk in. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay. Thank you for contacting us. Please note that the charge for the extra person depends on the season and should be paid upon check in. All rights reserved. Thank you so much from the bottom of our hearts. We have more than 70 million property reviews, all from real, verified guests. Es que me dicen en algunos hoteles que no acceso a la piscina y otras hasta en la playa? We do hope you give us another opportunity in the future. The Reef Playacar Resort & Spa-Optional All Inclusive has been welcoming Booking.com guests since Oct 29, 2009, Distance in property description is calculated using OpenStreetMap.
Thanks! Dont include any personal, political, ethical, or religious commentary. Every time the arrival and the welcome make me feel at home. Please enter the dates of your stay and check what conditions apply to your preferred room. You will have the chance to book your room with two different options: All-Inclusive package or bed + breakfast. Everybody who works here is very friendly, always smiling and helpful. We appreciate you recommending us and we hope to welcome you back in the future. The hotel is spotless, the food is phenomenal, the drinks are delicious, the weather is perfect. The food is slightly above average, and the drinks are excellent. Saw the men clearing it early in the morning and the dozens of bags filled with the stuff. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams.
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