Bottle water and a delicious box lunch is offered for you to enjoy at any time. Hello, Steve.Thank you very much for your comments, it's good to know you had a good time. We are told that there will be a tour and then some time to wander and explore the site. Project code | LISBOA-02-0752-FEDER-047612 Our tour was cancelled on the Monday but rearranged for the following day. Rest well the night before, pickups are early Basically, I spent double for a 15 hour day where we got 1.5 hours at Chitzen Itza, a 30 minute swim in a cenote, and an underwhelming lunch. Tripadvisor performs checks on reviews. Youll then travel in an air-conditioned minivan or coach into the heart of the Yucatn Peninsula. There are no price tags to be found, prepare to haggle and you will get some really great deals on handcrafted merchandise. Box Lunch: ham and cheese croissant or baguette, fresh fruit, 1 package of cookies, 1 bag of lays. Any changes made less than 24 hours before the experiences start time will not be accepted. You go from the hotel he tells me. Amigo Group, Things to do in Riviera Maya & the Yucatan, Rio Secreto Nature Reserve Tours & Tickets, Frida Kahlo Museum (Museo Frida Kahlo) Tours & Tickets, CoCo Bongo Playa del Carmen Tours & Tickets, Private and Luxury - Riviera Maya & the Yucatan, Archaeology Tours - Riviera Maya & the Yucatan, Historical Tours - Riviera Maya & the Yucatan, Full-day Tours - Riviera Maya & the Yucatan, Viator Exclusive Tours - Riviera Maya & the Yucatan, Mesoamerican Barrier Reef Tours & Tickets, Fundadores Park (El Zcalo) Tours & Tickets, Fifth Avenue (Quinta Avenida) Tours & Tickets, Face masks required for travelers in public areas, Face masks required for guides in public areas, Hand sanitizer available to travelers and staff, Transportation vehicles regularly sanitized, Contactless payments for gratuities and add-ons. Bottom lineAmigo is not the way to go. Thanks for all your nice comments. National / regional public financial support | N.A. Built at the heart of the city, the 100-foot temple was dedicated to the serpent god, Kukulcan. Objectives, activities and expected/achieved results: We are sorry you didn't have the best experience with us. We didn't visit several of the sites the guide pointed out at the beginning of the tour, and so only saw a fraction of the complex. In addition, we can solve any possible problem at any time of the day within minutes. I would highly recommend :). The Chichen Itza archaeological site is open 365 days a year, seven days a week. Spend a little more money and book a private tour. Keep this in mind if you arrive and they say they're closed - I almost think they were angling for a bribe and we, with a new tour guide who didn't know, coupled with a bunch of American naivet, didn't figure it out. To see it for yourself, take a day trip to Chichen Itza from Playa del Carmen and walk in the footsteps of the Mayans. Best Regards, You can cancel up to 24 hours in advance of the experience for a full refund. Roundtrip air-conditioned transportation service from major hotels in Playa del Carmen and Playacar. COVID protocols were not followed. Forget about commissions and hidden fees. I write this as I am on the second transfer bus for our visit to Coba from Cancun. Overall a nice trip. Take some water and a sunhat as there isnt much shade and it does get hot. Unfortunately if you are coming from Playa del Carmen on this tour, the van takes you all the way up to Cancun to meet the tour bus so a lot of time is wasted in the car. Photography is OK and does not require any ticket. Rest of the world:+52 998 234 0878, Overall rating: Chichen Itza Early Access tickets to the archaeological site. By the other hand, We will be on the look out for the improvement of the transportation services- We were eventually picked up but then told we would not be arriving at Chichen Itza until 1.30pm ( so much for paying for an early access tour ). Well worth beating the crowds! In hindsight, we're kicking ourselves because we should've just pitched in some American money and bribed the gatekeeper to let us in. 1.5 hours guided tour in Chichen Itza Mayan ruins. Chichen Itza is one of the New Seven Wonders of the world. If I had one suggestion it would be if you are six ft tall sit in a space where you can stretch your legs. When it did, it was clearly someone's personal car, which would be fine, except that it was dirty (full of the person's personal items, used maskes on the floor), and the window on the passenger's seat was missing (instead the open window was covered in layers of plastic wrap). 1.5 free time to explore Chichen Itza on your own. Additional meeting points for Airbnb, hostels, etc. That said, I did the itinerary on my own (well, with the two others that were left stranded). You can easily visit the ruins from Playa del Carmen. And it was great!!! Early birds get the worm, everybody knows it! Knowing so helps us to improve in what we do, we work everyday to provide the best service to all our friends. Buffet lunch was fine and was served in an outdoor setting used by all tour groups. Additional drinks. The cheapest way to travel to Chichen Itza from Playa del Carmen is by bus but be prepared for a longer time on the road. Had one stop at a convenience store on way for break (heartbreaking to see a nursing female dog with porcupine quills imbedded in its mouth so that it couldn't eat) Wished they had a humane society that could have put it out of its misery and rescue the pups. The answers provided below are based on answers previously given by the tour provider to customers questions. Worthwhile to enjoy some culture during your beach vacation. Attending your comments. Dear Paul_B, it was a pleasure to share this experience with you! 4) The trip advertises that entry tickets to the two sites are included, but that you have to pay additional "taxes" to enter. Just head northwest on the 305D and then take the 180D all the way to the site. With a small van this was nice. Note that I booked the Playa del Carmen meeting point tour. Apparently no professional gear is allowed, so leave the tripod, etc at home.We went on both tours with permethrin sprayed clothes and deet on exposed skin, and did not get one bite between us at both places. The tour took the entire 2 hours we were at Chichen Itza and included explanations and photos of the way the Mayans used the calendar to build, and he did keep us mostly in the shade. Everything went better afterward. The "Early Access to Chichen Itza" is a shared service and the pick up time is early in the morning. Our meeting time was changed from 6am to 625am. In other words, the only ticket that's included is to the cenote (but it's a grand total of $80 pesos, and you still have to pay $50 pesos for a mandatory life jacket). We booked the early morning tour of Chichen Itza via Viator and it was fantastic! You can see the outlines of skulls, eagles, and snakes carved into this eerie monument.
Follow a certified archeological guide on an ancient adventure to sacred cenotes, colossal pyramids and a vast ball court. Q:What is the policy on face masks and attendee health during Chichn Itz Early Access, Ek Balam & Cenote Small Group Tour? Hello,Thank you very much for your comments, it's good to know you had a good time. We drove an hour to the site and were not able to explore it. Q:What measures are being taken to ensure staff health & safety during Chichn Itz Early Access, Ek Balam & Cenote Small Group Tour? We enjoyed stopping at the shop run by local Mayans as well. When I complained to Amigo tours that a 90 min wait was unacceptable they just said sorry it was outside their control! We were told to arrive at our pick up point at 5.40 am and told to arrive early as the driver would only wait five minutes. Transport was terrible. Greetings, Amigo Group. We hope you to come back soon :) This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Book your Chichen Itza day trip online ahead of your visit to compare prices and find the cheapest deals. But this trip was so horribly managed that I had to write something. Depart from your Playa del Carmen or Playacar hotel in a comfortable and air-conditioned vehicle. The Mayan sites are worthwhile and I always recommend them. You will be traveling with like-minded participants to keep costs down, with plenty of free time to explore. 2) We were told by our guide that lunch was at a "Maya community," but it's really just a big shopping point. Yep. But overall we enjoyed it. Took about 2 hours each way. Enjoyed a lovely day with Frank and Ramon to Chichen Itza! This was a great trip for our family of seven. We hope you return to live a new experience with us soon. The only cons: there were only 2 families on our transport coming from playacar but instead of coming to pick us up (our resorts were literally right next to each other) they had us meet at a sketchy hotel downtown that made us wait on the sidewalk AND transport showed up 40 minutes later than what all of our communication said (especially rough at 5am)
You are the only ones on the trip he tells me. Daniel was a very knowledgeable guide and and so much information to give us. The food was OK, what you would expect from a buffet. We hope you come back soon.Best regards,Amigo Group, This is the version of our website addressed to speakers of English in the United States. Sorry to be critical. You can climb on the ruins and there is a really steep and scary set of stairs you can climb to the top of the main structure. I'm not sure if it was worth it. Raymnd got us to the destination safely. We only have time for the tour (and even that felt rushed). Super frank was our guide and extremely knowledgeable about the site. The access to the site is "Early Access" because from Playa Del Carmen 06:00 am to Chichen Itza are 2 hours on the way and the site is open 08:00 am.
Our tour guide was very, very nice and tried very hard to give us a great time. Please come back soon!! With this Viator Exclusive, your early morning visit to Chichen Itza allows you to explore the site before the crowds so you can enjoy the rest of your day on the beach. If they'd have taken us to a cenote that was closer, it would've been nice to spend less time in the car. The policies on face masks and attendee health are: The policies on staff health & safety are: We took this tour with our two younger kids (ages 8 and 6). Cut-off times are based on the experiences local time.
Beating the crowds to the grounds of Chichen Itza is worth getting up early for. We truly enjoyed being able to climb around at Ekk balam and how few people were there. Most operators will pick you up at your hotel and transfer you directly to the ruins, making for a smooth day out. (If you look at a map, there are many other points where it would make more sense to meet up with the tour bus). Our tour guide made all the difference. The best attention and recomendations from real local experts. Entrance fees, pick-ups, lunch, and a guide are provided. The only downsides were being informed the day before we'd be meeting at 5am (not 6 as described) and returning for 7pm which was both earlier and later than expected. The ride usually takes 2.5 hours.
Some tours include a swimming stop at a nearby cenote. Create an account to save tours, things to do and travel guides to your wishlist. Enjoy Chichen Itza without the noise and hassle of crowds on this early morning tour. Frank will be happy to receive your comment. You'll have early entry to the ruins he tells me. Find amazing things to do at the best price, Adults (12 years and above): 533 MXN ($26). Perfect time to enjoy another activity or dress up for dinner. Timing was perfect as we seemed to be leaving each spot as the big crowds arrived. Have a guided visit to Ek Balam. The Great Ball Court is one of the biggest in Mexico and is home to several sacrificial inscriptions that tell a gruesome but poignant story. Please show on time with printed voucher: Tips for the guide and crew (optional). Hello :) The visit to Chichen Itza, El Bakam and the cenotes was excellent. A shared Chichen Itza day trip from Playa del Carmen starts at $27 per person, with pick-ups included. And the ceynote was so refreshing! Start date | 2021-01-01 Knowing so helps us to improve in what we do, we work everyday to provide the best service to all our friends. Oh, you will get in your van in Playa del Carmen. Definitely worth following him around for 2 hours. Swap Valladolid for Ek Balam or the ruins at Coba and it costs $115 per person for a full day out. It was a huge disappointment. Off we go to the transfer point where we'll get our van to Coba, the tour guy says. We appreciate your comment as we are committed to offering unforgettable experiences to our customers. Its probably the most visited archaeological site in Mexico, with a whopping 26 buildings to discover. Thank you Daniel and team. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Best Regards. Completion date | 2022-12-31 At Ek Balam I felt the guide could have been more engaging in his description of the site. We hope you come back soon and we will follow up your opinion to improve our services. Meet your certified English speaking guide who will give you a detailed explanation of architecture, culutre and the history of the Mayas. All your travel is taken care of, with time for independent exploration at the different destinations. What? It's unclear to me whether the plan was to wait with us the whole time or if they only did that because I got frustrated with the prospect of being dropped off in a random parking lot to wait for a car for which I had no contact information. Arrive at the colossal Chichen Itza, the ancient capital of the Mayan empire, and follow your guide as you begin your archeological adventure through the atmospheric ruins.
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