Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all wood. The radio and other electronic parts in the SunRay Sauna are covered by a limited 18-month warranty. If you are looking for a spacious sauna for family and friends to relax in comfort, the SunRay Sequoia is for you. Sign up now for up-to-the-minute offers, sales and news. NO REFUNDS will be given.
After 30 days, any broken or defective items will be covered under our standard warranty policy. The Sequoia is easy to assemble and the all natural Canadian red cedar wood will enhance any decor. To verify your account, please enter your email address in: Customize > Theme Settings > Access Authenticator, SunRay Freeport 3-person Outdoor Traditional Sauna - HL300D1, SunRay Eagle 2-person Outdoor Traditional Sauna - HL200D1, SunRay Bristow 2-person Outdoor Traditional Sauna - HL200D2, SunRay Grandby Infrared Outdoor Sauna - HL300D, SunRay Burlington Outdoor Infrared Sauna - HL200D. This 7-Year Warranty covers the structure of the sauna. The Seqouia is a 4-person FAR infrared cedar sauna with 10 carbon nano heaters for quickly getting the sauna to your desired temperature while evenly dispersing the heat throughout the spacious cabin. Damaged packages shipped back to us due to poor packaging may result in a restocking fee of up to 25%. Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. 7494 Industrial Park Road, #M Mechanicsville, VA, 23116, Subscribe to become a VIP member and be notified about our sales, Pay in 4 interest-free installments for orders over $50 with ShopPay*, Free Shipping & No Sales Tax on All Orders*, 3111 S Valley View Blvd Bldg A-220 Las Vegas, NV 89102, translation missing: en.sections.cart.cart_count, SunRay Southport 3-Person Traditional Steam Sauna (HL300SN), Enlighten Sauna RUSTIC - 5 Full Spectrum Infrared Sauna (19378), SunRay Tiburon 4-Person Traditional Steam Sauna (HL400SN), SunRay Roslyn 4-Person Infrared Sauna (HL400KS), SunRay Sedona 1 Person Cedar Infrared Sauna (HL100K), Decrease quantity for SunRay Sequoia 4-Person Cedar Infrared Sauna (HL400K), Increase quantity for SunRay Sequoia 4-Person Cedar Infrared Sauna (HL400K), translation missing: en.general.share.close, Napoleon Grills Built-In Prestige Pro 500 RB (BIPRO500RBNSS-3), Napoleon Grills Built-In Prestige Pro 665 RB (BIPRO665RBNSS-3), Napoleon Grills Built-In Prestige Pro 825 RBI (BIPRO825RBINSS-3), Napoleon Grills Built-In 500 Series 32 (BI32NSS), Napoleon Grills Built-In 700 Series Power Burner (BIB18PBNSS), Napoleon Grills Built-In 700 Series 32 RB (BIG32RBNSS), Napoleon Grills Built-In 700 Series 38 RB (BIG38RBNSS), Napoleon Grills Built-In 700 Series 44 RB (BIG44RBNSS), Expert Support Available Monday-Friday 9AM-5PM (PST). SunRay Saunas have a 7 Year Warranty against defects in materials and workmanship. You can return all items purchased from sunraysaunas.com within 20 days from the shipping date when it leaves the warehouse if units are brand new and uninstalled. 10 Carbon-Nano FAR Infrared Heaters - Advanced carbon-nano heaters provide smooth evenly dispersed heat with virtually no EMF.
Contact our warranty claim department atwarranty@sunraysaunas.com. If you receive a broken or defective product please contact us at 1.800.976.5530.
To receive the warranty, the warranty registration card must be filled out completely and returned within (90) days of sauna purchase. The freight on the item when returned must be prepaid. ETL/CSA Certified - Meets all US and Canadian electrical safety standards - 120V, 20 amp plug. To file a warranty claim send the warranty registration form to: SUNRAY SAUNAS Warranty and Repair Dept. This will help prevent damages back to us. Please notify SunRay in advance of any sauna warranty claim prior to shipping the sauna back. Refunds will be processed within 3 business days from the time the return is received at our warehouse. This warranty is in lieu of all other warranties expressed or implied and no responsibility is assumed for future damage due to misuse.
Solid Canadian Red Cedar wood - Smooth and naturally appealing yet durable with a pleasant aroma. You have up to 30 days from the date of delivery to notify us of any broken or defective items. Due to the high risk of damage when shipped back to our location, you must package the product the same way you received it including any shrink wrap, tape, and form.
If the warranty claim department determines that the item must be returned, it must be returned with a receipt showing date of purchase, purchase price, and the dealer from which the sauna was purchased.
SunRay Saunas are intended for INDOOR USE ONLY outdoor installation of the sauna WILL VOID THE WARRANTY. Dimensions: 69" x 53" x 75" - More spacious and comfortable than any other 4-person sauna on the market. Improper installation, misuse, or damages resulting from acts of nature will render this warranty null and void. Additional actions that will void the warranty are: Use of lacquer or paints, placing sauna on non-approved surfaces, and outdoor applications. Please open and inspect all items once they arrive. 7 Year Structural Warranty - Guaranteed against defects in materials and workmanship for a full 7 years. Defective or broken items will be replaced or repaired at no charge once we receive notification of the defect or damage. No warranty claim will be honored without a receipt. We are not responsible for damage to the sauna due to improper installation or misuse. The Sequoia is a fully loaded sauna featuring movable ergonomic backrests for maximum comfort, 7-color chromatherapy lighting, oxygen ionization system for purifying the air, recessed interior and exterior lighting, FM radio w/CD and MP3, cup holders, and more. Spend $x More To Unlock Free Shipping on Most Orders. The item should be in its original condition (including packaging, manuals, accessories, original crate, etc.). Choosing a selection results in a full page refresh.
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