Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods. Quality service: informative, reliable & responsive. Estephanie was our housekeeper and always made the cutest towel decor and turndown service The Xhale lounge definitely made stiffer drinks, try the caipirinha We loved lunch and dinner at the strip Hibachi and Italian were also very good, and of course you cant go wrong with a Dominican breakfast! Prestige package is well worth it! 
Our intention in building this website was simply to provide a useful tool for travellers who wish to know what the layout of a resort looks like. The food was ok, much of it was cold and unappetizing. Grab a bite to eat at one of the resort's 9 restaurants, or stay in and take advantage of the 24-hour room service. - Waiting time at the airport before departure: 45 min maximum Each restaurant comes to life with a distinctive personality through a combination of striking dcor and elegant atmosphere. Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. The good things, rooms are spacious, rooms hotel and grounds are kept very clean and in order. You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel. If you love paradise islands and nature, this excursion is for you! You can also refer to our FAQ section to find more information on the development of the situation. This is the second time we have had Ronald as our Butler and will request him again on our next visit. Oreuga Sea,Bavaro, Bavaro, La Altagracia, Dominican Republic, 19.9km from Punta Cana International Airport, "The Punta Cana Ocean View Penthouse - the Best Dominican Ocean View provides a great place for travelers to relax after a busy day. Then you will head to Saona Island, a place surrounded by swaying palm trees, white, soft sand and crystal clear waters. - Personalised check-in and checkout- Butler Service- A Preferred Club lounge- Adults-only, private saltwater pool- A private beach area- Upgraded bath amenities- Pillow menu- In-room tablet- Upgraded mini-bar and room service menu- Daily continental breakfast, afternoon hot and cold hors doeuvres, exquisite desserts & fine liquors served in the lounge daily- Pool concierge & bar service- Complimentary newspaper in room daily (upon request)- Preferred Club only restaurant for breakfast and lunch- Preferred Club bars. 
You may choose from Economy, Premium or Business class flights on sectors that they operate, at the next stage of the booking process. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. You may choose from Economy, Premium or Business class flights on sectors that they operate, at the next stage of the booking process. WiFi access is available in this resort.The suites will provide you with satellite TV, DVD player and air conditioning. destilino.com. However, on the last day there was a huge issue. This 5-star resort is 10.7 mi (17.2 km) from Hard Rock Golf Club at Cana Bay and 10.8 mi (17.5 km) from Punta Blanca Golf Course. We suggest that you keep informed of the latest regulations in force: Registered address: Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN, About TUI MyTUI app Cookies Notice Manage Cookie Preferences Privacy Notice Terms & conditions Ways to Pay Media Centre Travel Jobs Affiliates Discover Google Play Store App Store for Ios Travel Money Holiday Budget Calculator TUI Group document.getElementById("copyRightYear").innerHTML = "© "+new Date().getFullYear() + " TUI Group"; First Choice Holiday Brochures Holiday Weather Holiday Competitions. Thank you for everything Wiris.
Helped us get check-in. Be ready to queue, 90% of the time dinner and often breakfast is a queue making most eating experiences feel rushed. Featuringlavishly decorated suites, in addition to a wide variety of gourmet dining venues, a world-class spa, and even a family-friendly water park that promises highlights such as a lazy river, this astounding retreat offers the opportunity to enjoy the holiday of a lifetime in a one-of-a-kind beachside location. I had to delay the shuttle bus from leaving to go to the front desk with her to see what was going on. 
Quench your thirst with your favorite drink at the bar/lounge. Resort credit is not redeemable for cash and it is not transferable. Every corner of the resort was clean and well maintained. For convenient access to all on-property activities, exclusive use of a golf cart is included. Despite a few details not being perfect, the people at the hotel deserve 10 stars and they make sure guests have a great experience. Conveniences include safes and coffee/tea makers, as well as phones with free local calls. Bring damp rid.
Bedchambers and living spaces include large LCD flat screen televisions complete with satellite programming. Alexander was our server for dinner at Spumante and our Xhale breakfast, he was very personable and we looked forward to seeing him! (Unfortunately, we were not told this by the young lady at the front desk and learned this lesson the hard way) I fell extremely ill from the buffet food the next day. The buffet is disgusting and I actually found hair in my food on more than one occasion and it was not possibly my hair. The bedding smelled clean, but was stained and needed to be replaced. If booking as a single traveller, room occupancy is not guaranteed. The most elegant venue is Mediterraneo, which menu exudes a journey of flavors and ingredients from Mediterranean cultures, and blends local elements with specialties. See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations. The casino is a great mix of games and fun, beach and pools clean and plentiful. The Manati Park is 20 km away and Coral Motorway is 10 minutes drive away. So the pools were good the grounds and views were lovely and we liked our room but we wouldnt stay again and if we had known what we know now we would have gone somewhere else. Check out to the airport, there is also a car to send, but also pay 40 dollars per family. Distance from Punta Cana Airport to the Dreams Macao Beach Punta Cana 4*: 36.3 km / 36 minutes. There was a black bird leisurely dining on the food. From the world-class spa, which offers an endless array of fantastic treatments and pampering services, to the fully-equipped fitness centre there are plenty of amenities at your disposal. PS, John was also an outstanding server that always made smile too Aloha,Ray Williams Honolulu Hawaii. Some images shown throughout this website do not represent current operational guidelines or health and safety measures such as face masks and physical distancing requirements. The kitchens have a coffee maker and microwave, while the bathrooms are private and come with bath, shower and bathrobes.The Tortuga Bay features the Bamboo restaurant with decoration from an international designer and serves a fusion of Caribbean and Asian cuisine. After a long day of sightseeing, guests can retire to the comfort of the hotel. All-inclusive food and drink, including drinks, there are many restaurants with different dishes, very rich, and rich in seafood. $100 USD in Spa Treatments with two coupons of $40.00 USD and 1 coupon of $20 USD (coupons are not combinable and coupons are not valid for Spa products at the SpaBoutique.) We also had Carlos and Dario that both went out of his way to take care of us on the beach each and every morning by setting up our bungalow and bringing us drinks and food. If the property is accessible to people with reduced mobility, this is subject to availability. Unlimited international and national premium spirits Amazing staff!!! Dining Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. $40 USD for bottles of wine at any Dreams Macao Beach restaurant, with four coupons of $10 USD (coupons are not combinable.) The hotel's location near the beautiful Playa Macao in Punta Cana. Speaking of the Prestige package we were greatly assisted by Flor who answered a few questions we had and she took care of a little sea**** issue we experienced during this time of year. Check-in outside the hotel's standard times may incur additional fees. Cookie Notice. Our offers are distinguished by their quality and the level of their services.
Restaurant Information: some dining outlets/menu items and premium, branded and international drinks may not be included and may incur a surcharge payable locally.
Maybe it was because she didnt speak English very well, but who knows. The couples package is $350 and an amazing experience! Meals, snacks and drinks may be available at selected times only. The hotel is very large and it takes two days to familiarize yourself with the environment. Register for free to discover all our offers. Please note that due to the current global health pandemic (COVID-19), the cultural, leisure and wellness activities, as well as the outdoor swimming pools at this hotel, may be closed or limited in terms of access.
- We are world recognised in the tourism industry. The number of rooms at this property : 500, Check-in time: 15:00 Ronald had champagne and a cheese plate sent to our room along with leaving rose petals and a very nice note on our bed. The staff that met us was very welcoming. Liz, Lidia, and Christine in the UVC office welcomed us with open arms.
Our price doesnt include a city tax which is payable locally (this price is a guideline and is subject to change without prior notification). Several had room issues, either they were being put in the wrong room category or they had children and were being placed in building three swim outs. by the sea at one of the many luxurious resorts. If booking as a single traveller, room occupancy is not guaranteed. Those eager to immerse themselves in city life can take a trip to the countrys capital, Santo Domingo, founded by Bartholomew Columbus in 1496, or explore the natural landscape of the island with an ATV or horse riding tour. Much to our dismay, the friendliness ended right with the bell bops. So why dont we like it. In their spare time, guests can explore the hotel's surroundings. That said there is a lot of free fun stuff too. We all wish we could bottle his energy and bring it back home. Theme evenings, seaside bars and entertainment venues - On-site professional support for your queries. ), Complimentary access to hydrotherapy circuit once per person, per stay, $200 in resort coupons for stays longer than 7 nights (conditions apply), Unlimited access to la carte gourmet dining options with no reservation required, Unlimited international and national premium spirits, Unlimited natural fruit juices and soft drinks, Waiting service for the pool and the beach, Mini-bar renewed every day with soft drinks, bottled water, fruit juices and beer, Countless daytime activities and live nightly entertainment, Theme evenings, seaside bars and entertainment venues. This place is outdated. A complimentary buffet breakfast is served daily. We definitely didnt feel as welcome after check-in. The property features a wide range of facilities to make your stay a pleasant experience. The Reserve at Paradisus Palma Real All Inclusive is an excellent choice from which to explore Punta Cana or to simply relax and rejuvenate.
I wish I could remember all the names but I will highlight a few: Wiris was my concierge and he did an outstanding job, he is polite, efficient, resourceful, willing to do what was necessary. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. - An exclusive discount based on the reference price provided by our partners and suppliers (maximum price advertised for a room and board basis, on a specific time period), guaranteed by means of contract for each sale. you get the picture. Along this stretch of coast, the most photographed beaches include Bavaro, with its picture-perfect white sands, and Macao, one of the best on the coastline for surfing. Mr Esequiels daily, professional, kindness and warmth was something that myself and my fianc looked forward to whenever we had our wonderful meals, drinks and desserts and of course his fellow colleagues were just as helpful. The apartment in the inside needs some updates and kitchen supplies. Once we arrived, a third of our party was already on the property. The presentation of the food as well is incredible. The mobile app also allows guests to view schedules for all of the resort's events, activities and restaurants, as well as learn about local destinations, excursions and more. For those who have been, the food was right on par with the Excellence in Playa Mujeres. Guests will find La Pachanga, Melia Caribe Tropical Lobby Bar and Flavio Acuna Spa Natural Center just a short distance from the hotel.
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