The result is usually a very helpful interaction with most people going above and beyond to share with me their expertise and assist me with my project. I truly appreciate your article! I knew it was a cut that a store may not do.
Local store prices may vary from those displayed. I just didn't have the patience to seek out and talk to a "manager.". Their salary depends on it! This wii be my first use of the HD cutting service. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts). Park near the contractors entrance. The saws are not set up with accurate attached tape measurements to make things faster, either. That was May 2013 and since then, every month I've gotten to select 5 products (4 normal + 1 premium) in addition to the numerous "bonus campaigns" (bargain under $10, cleaning supply, appliance, insulation, etc). It is all about attitude and qualifications. For teachers, I have made 80-90 cuts for her students projects(for free), while stopping for other customers cuts in the process- if the floor was covered. You will find it written on their apron or vest. Score. I only drive a RAV4 so it needed to fit on the passenger side. You won't get pressure treated lumber cut in California. The Arena Media Brands, LLC and respective content providers to this website may receive compensation for some links to products and services on this website. It does not matter how patient, polite or helpful you are with any HD employee- their panel and radial saws are for general heavy construction cuts only and the employees are the worst. If the saw is 1/2 off, then you should have a 1/2 excess. buy a quality circular saw and learn how to use it. Most people carry pens or permanent markers because pencil points break, and sharpies are a mainstay of various other tasks they perform. Pinch yourself. Douglas Fir Full Round Moulding, LWM 232 1-7/16 in. Going to try it out at Home Depot for my weekend project. x 1-1/4 in. I never even got a chance to speak with the guy who does the cutting. On the other hand, you may find that the first sheet has some damage but wont affect your current project. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), Learn how to frame a houses floors, walls and roof to ensure the residence has the strongest possible structure, 3/4 in. THANK YOU! I appreciate it! Believe it or not, the biggest key to getting plywood cut correctly is your attitude. Generally, these are the slower hours, and sales associates are more likely to be relaxed and not feel rushed when it comes time to serving you in the cutting section. Push your cart to the panel saw. Another great way to save money on projects if you're going to Home Depot for supplies is to write reviews (take pictures and record a YouTube video as well if you have the time) on the products you purchase at Home Depot. On the matter of the pencil, it's seldom you will find a lumber associate that actually carries a pencil. That is the best instructions i have ever read. ".although I bet some will still try to help you. He did a test cut first on junk wood, and STILL ruined a basic straight cut. You must be joking. Even if just one of them helps, the pennies you save will certainly add up. I think, "I could make that if I had all the pieces cut to size." With only a couple clicks and keywords, I was able to go to the Home Depot website and not only find what I wanted but also the following: I also did the same with Lowe's just to compare pricing. For beginners such as myself, I have found that approaching employees/service professionsls from a place of humility goes a long way. Which I did, or course, in order to help this guy out. Will Home Depot cut MDF into multiple pieces into varying shapes for a subwoofer box? This makes loading easier and reduces the risk of damage. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. An inaccurate tape measure can throw your project off by as much as an eighth of an inch. Enjoy using this method to create great do-it-yourself wood projects! Every day, employees get customers who try to monopolize their time, arent prepared with dimensions, demand perfection, and insist that cuts beyond the equipment's abilities or beyond company policy be made. I needed cuts to end up with a piece 16 1/2" X 26 1/2". Where does she think she is, the deli?. In my experience, this happens more frequently at Home Depot than at Lowe's. When I asked why he said that's what "corporate" wants. This is by far the best and most informative set of instructions I have ever read on how to approach a project and how to deal with store employees. Make sure to help the associate as much as you can! Joel Diffendarfer (author) from Jonesville on January 06, 2021: Jeesh, Lovegoodyu, when I worked there, you were exactly the patron I would cater to. I'm feeling great now. Now, it's time to walk away and pay for the materials. I am about to venture into the land of "plywood bending" for a project with school. If you find an employee who is the "go to" guy and ask for additional help, like jigsawing, they will make it happen. (If they cant help you they'll at least set you up with someone who can). 2000-2022 Home Depot. Hopefully, you did not have to resort to the last scenario. I have more to learn that's for sure. The accuracy of the cuts are not guaranteed. Sometimes, cut plywood can make it hard for a cashier to know what the product was before it was cut. It will more than pay for itself down the road. Well, thanks to you I think I have my project set up for tomorrow. Do your homework. x 1-7/16 in. I want 4.5 inch cuts on 4x8 1/4 inch plywood. Very much appreciated. By marking the cuts, you take away the guesswork and eliminate the possibility of miscommunication. Even if you did, the end result will be that you have your cut person in place. I've done most of these things myself, but I had never thought to go borrow a T-square right off the shelf.
Before you get your plywood cut, it's important to do some measuring and marking. ). x 3-5/8 in. After doing this two or three times, they will remember you and anticipate your presence on your next visit. I, on the other hand, have pleasant experiences using their service. However, my homework was not yet complete. I think people tend to forget, if you are a bad customer, you should not expect good customer service. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: [emailprotected]. Cant wait to go pretend im gonna cut my own wood. For my cornhole project, I needed four pieces of plywood, each measuring 2 x 4 with the grain all running lengthwise. Thank you for understanding what we deal with on a daily basis and for teaching people how to be a great customer! You rock! Know that timing is everything. We should all realize, like it or not, Home Depot and Lowes are our generations Tom Thumbs Lumber. Because of the up-cut of the blade, less tear out will occur. So be honest about your inexperience and your need for their assistance.
Menards will cut lumber but not plywood. This is a top notch guide on getting those cuts done right and the article is chock full of super tips. Jason from Indianapolis, IN. Unless the cut is very simple, like cutting the sheet in half, I usually push my plywood on the cart to the drywall tools area. They make their profit on the accessories and add-ons. Yes, some stores have carts inside the store. Meaning you can't sell it, trade it, transfer ownership of it or in any way allow another person not in your household to take possession of the product. When I approach a staff member at say Home Depot, I usually say something like: "Excuse me, I'm sorry to bother you, this is my first time working with xyz and I need some help." I left complete instructions with the service department to cut 20 shelves out of a sheet of maple plywood that cost me $50. Hardwood Full Round Dowel, 2782 3-5/8 in. All Rights Reserved. This is a great article thanks! I had 2x4's cut to 6.5' and 17" cleats cut.
And for 42 of those cuts. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), LWM 232 1-1/2 in. However, what if you pushed your cart into the aisle and then walked away to inspect the lumber choices? Need Help? The first thing I tell people is that it is a rough saw- not finish, there may be chips at the cut and the saw is a little out of square-all true. They dont make money on the plywood or the labor involved in cutting it. There are signs posted all over the place and overhead announcements stating that associates will be happy to help. Need Help? I need three cuts. The problem is that it can be hit or miss depending on the time of day or level of traffic. Hardwood Full Round Dowel, 5/16 in. I'm still confused about "ripping" though. I like your article very much. As a petite woman who took up fixing a tiny house and finding myself repeatedly going to Home Depot asking for help, this article is extremely detailed and helpful! HD employees are some of the worst in the retail industry, and have ruined many, many cuts on the simplest, easiest, and most basic cuts. Ive bought appliances from both. Thanks, Joel. You are awesome, thank you for the cutting 411. We've been doing a two phase major home addition projecthuge DIY undertaking. Armed with my cart, my 2'x4', tape measure, pencil, cut sheet, and printouts, I went directly to the plywood aisle. landed me here. Another great sweet spot is Sunday in the morning or late afternoon. The panel saw is only meant to be used to cut lumber down enough to fit it in a vehicle. Your suggestions and methods would work well. You must be pretty good looking as associates come running to ask if they can help. That being said, research and prepare as much as you can before you go to buy materials. If this is the first time you're using their free cutting services or you are new to shopping at a big-box lumber store, the process may seem intimidating. This was just the information I needed today! In many cases, being willing to take this sheet will get you a discount of up to 70%, especially at Home Depot. You are thorough and wise. All Rights Reserved. A project that big warrants you finding a friend with tools or buying some of your own. Need Help? Put something in your cart so it doesn't disappear! Thank you for the tips. All Rights Reserved. I understood that was how you treated people. Well here's the tie-in! I have cut wood at both big boxes, going on for a few years now. The Home Depot associate said that they only do 12 inch horizontal cuts. The corporate management takes it very seriously, and the last thing store managers want is to get a customer complaint about bad customer service. 2000-2022 Home Depot. Both were great but Lowes did go above and well beyond in that dept when I had a small complaint - actually check this out! And a line always did form. You would be surprised how many overqualified craftsmen work there for various reasons. I also spoke with another floor person, who I also know and he told me it all depends on the blade. Check your receipts and know what your bill should be before you leave. So I told the manager I did not want one like that. This article is very helpful. Before 9 am is the busiest time for contractors. Answer: The official answer would be no, however, depending on the store management, there is a level of freedom that is granted to their employees to "do what it takes" to ensure a repeat customer. Ive done this so many times before that I have developed a routine. Knowing how hard it is to pull a bulky sheet of plywood into my cart without damaging it, I brought along a friend to help me. It's best to load your plywood with the face of it to the back of the saw. Laminated Veneer Lumber Albasia Wood Full Round Dowel Moulding, LWM233 1-1/4 in. Instead of a never ending time sucking level in Dante's inferno where someone never sees the light of day and time stands still. All Rights Reserved. x 1-5/8 in. Use of this site is subject to certain Terms Of Use. Most of the stores who provide wood-cutting services have policy guidelines posted. Even though it may seem like extra work, put the sheets you dont want back on the rack.
All the advise so accurate and true.
ElectroSawHQ from San Francisco on September 19, 2017: Excellent article! For example, I am in the process of building cornhole games to give away as gifts and for profit. With about 40 products reviewed ranging from screws to a battery-powered lawn mower, I got an email from Home Depot Customer Service inviting me to join their Seeds reviewer program. To get the best cut possible, follow these four tips to make it happen. Thanks for the tips. I ventured out to Home Depot this morning (Williston, VT), chose the correct cart from the parking lot (thanks), loaded my plywood myself (thanks), and approached the young guy in lumber with a smile (waiting for him to complete a conversation with another customer, of course)and asked for four inch cuts of the entire piece. Thanks for the article. You can take a chance that there is an available cart or save a step and grab one now. I appreciate the detailed steps and strategic approach. Sir, this saw cuts all kinds of wood all day long. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), Smooth edges make them easy to cut and mold, Lightweight construction makes it easy to carry. Like I said earlier, Ive done this a lot. Usually, I plan on them not being as free or willing to help as the more likely scenario. I get out my tape and pencil and mark exactly where I want the cut(s). Its all about the approach. One thing that I feel this article is missing, or maybe I overlooked it, is the fact that lumber has straight edges to start. I also save time and know I'll get the best service and cuts. So an online search for "Will Home Depot cut wood by requested measurements?" After reading this excellent article I went cheerfully to my local Home Depot to get a piece of 2'X4' 3/4 exterior plywood for a shelf project. Here's what I did. You know H.D. You may feel unprofessional or a bit overwhelmed because you're out of your comfort zone. 2000-2022 Home Depot. All we need is someone to do the cutting. 2000-2022 Home Depot. All of a sudden, you feel like you are in a ghost store. 2000-2022 Home Depot. x 1-1/4 in. The first two or three cuts are free.
Adding up the approximate value, which isn't easy when some of my selections aren't marketed in the Chicagoland area where I live, as of Sep 2018 I've received about $35,000-$40,000 of product. With the right preparation, you can get what you need and end up with a successful project using custom cut wood from Home Depot. Take the time to prepare and establish a relationship with the associate cutting your plywood. Now you may be scratching your head right about now (probably why I'm going bald on top) thinking "How does that save me any money?". When I went to pick it up I was horrified at the edges that were so badly chewed up that I couldn't use them. Now, I hope it wont be so frustrating. I cut it and put in my Corolla and drove away. So, before we begin this step-by-step guide to getting your wood cut, keep in mind that the associate who operates the saw usually doesnt want to do it. Some of the tips below may also work for you. (nominal) diameter, plywood circle, Convenient ready-to-usecomponent for home decor projects, Features smooth, double-sided birch veneers perfect for makers. Yes, Home Depot will do one or two cuts of pressure-treated wood for your convenience. We are always trying to do many things at once, but cutting and selling that wood is important- there just has to be reasonable limits. They will make a call directly to the person on duty or make an overhead announcement. x 48 in. Here is why. But, I really enjoy the job, research and helping customers. x 1-7/16 in. If you dont already have one, buy it! Be respectful from the start, and the end result will be better than expected. For my cornhole project, I wanted a piece of 0.75 plywood that was good quality, flat, and able to be painted without the grain showing through. Joel is a history-loving hobo who travels, usually on foot, across the United States. They are relatively inexpensive, and you'll find it invaluable for future projects. The sign above the station said that the first two cuts were free, additional cuts 50 cents. Use of this site is subject to certain Terms Of Use. The remaining steps may seem a bit detailed, but there is a method to my madness. In this case, I drew a piece of plywood and laid out where I wanted the cuts and added the dimensions. x 96 in. You can always take them home or to worksite and measure, remeasure, then measure again. And thanks to the staff in the Williston VT store as well. The reason someone may stand there for a while is that the employees know, if they do go to cut wood, then a line forms and they are stuck there for all cutting, till finished. If you are anything like me, I dont have a money tree growing in my backyard. How is THAT for customer service????!!!!! Jason from Indianapolis, IN. The design I use results in no wasteif, of course, the cuts are accurate. Local store prices may vary from those displayed. relationship between the two of you. He apologized, stating that he could only cut to 12 inches, but happy to do four inch cuts until the piece was 12 inches. It states a few things: The person cutting your wood will likely point the policy out to customers who are belligerent and, in most cases, will be glad to offer the reasons why the policy is in place. Their customer satisfaction program works well and is an important part of Home Depot's philosophy. 2022 The Arena Media Brands, LLC and respective content providers on this website. It seems like I have vertical and horzontal mixed up -LOL. Many of the lumber associates know me by name and dont even question or challenge my approach. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), Unfinished wood is ready to paint or stain, Solid wood construction for ultimate durability. Then push it again if you dont get help in a reasonable amount of time. Its all about the approach. Perhaps it will pay for your gas going to the store or allow you to buy one more tool! So I was away from my department for long time while the theives robbed away. A lot of their reviews are based on customer satisfaction, which directly affects their bonuses at the end of the year. And you didnt have to feel like a jerk if you saw Sherms wife at the Shopsmart or sat near the family at church. We are ready for the cutting to begin! I just used Home Depot and they did all my cutting for some garage shelves. Home Depot has this incredible program called Home Depot Seeds. I also printed out the Lowe's price for a reason you will see later. When he was done, I thanked him and asked how to note the additional cuts when I approached the registerhe stated, "it must be your lucky day. He was polite. Thanks Joel for writing this good artical. At least this is true at my nearest Home Depot. If you cant find someone, go to any cashier. Here's what you might overhear them say: On the other hand, this same associate can and will make perfect cuts, not charge you extra for extra cuts, and, in some cases, offer you a discount on your material. I asked the manager, who I know because I used to be a merchandiser for this store, and he told me that's they way it comes out with plywood. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), One (1), 1/4"-thick, 18-in. They don't realize how horrible it is when you're off the sales floor for two hours to provide free labor for a customer. Need Help? Your attitude is an excellent example of excellent customer service and, excellent customer interaction. If you're in the first situation, leave your cart at the saw and find an associate. In my experience, people generally want to help others; but they also want to be respected and appreciated. It doesn't just help me get my plywood cut. Is the price of the plywood identifiable to the cashier? Yes, I especially agree with "marking" your factory edges and labeling parts as you go. When I update and revise this article, I will certainly make that a talking point. I try to spend my money wisely everywhere I can. If you googled the process of getting plywood cut at Home Depot (or even Lowe's for that matter), you would find an endless list of complaints and warnings about why you should not have them cut your plywood. The store is usually understaffed, the workers have a long list of things to do, they just cleaned up a mess a rude customer left for them, and now you have shown up. You have saved my project. It's not only very practical and helpful, but also full of cheerful insights. Use of this site is subject to certain Terms Of Use. Will need plywood sheets cut to standard door size. You can see what to look for in the reference photo above. Fill in the blank with their name. And I cant say the same about Home Depot! You do not have to take the top sheet. Beyond that, there is a charge for additional cuts. Have the associate cut the wood piece into smaller pieces. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. There are also many other little-known secrets in the aisles like free pipe cutting and threading, free re-keying of locks, free deck, fence, and garage designs with blueprints, etc. x 96 in. Use of this site is subject to certain Terms Of Use. Often you are covering your sister departments and I just can't dedicate all my attention to one persons project, especially if they aren't willing to pick it up later. Thanks so much! 2000-2022 Home Depot. Yay, youve arrived! Grab the cut sheet, tape measure, and pencil.
Use of this site is subject to certain Terms Of Use. I came back later in the day after the supports were up and had them rip a sheet of plywood down to 20" widths and leftovers. Joel - Thanks for this detailed post. After 3 pm, it also gets busy with general homeowner traffic. In fact, you will find many of the good ones doing the same. Learn how to get great wood cuts from Home Depot, whether it's your first time doing so or not! Pine Full-Round Moulding. sells precut corn hole boards? Excellent article! I just went to HD and used the lumber guy's name, told him what I was doing, and he cut my plywood for free!!! Now, thanks to you Joel, I know how to prep and I wont worry about people muttering She thinks theyll cut stuff for her? I would not recommend getting anything cut at Home Depot. If you experience any issues while you're in the store, feel free to ask for a manager so they can straighten it out for you. Policies vary by store, but most locations seem to charge up to two dollars for a cut. They have a panel saw and typically offer the first two cuts for free. 2000-2022 Home Depot. I had trouble getting Home Depot to take back a $100 life time warranty garden hose that blew out in less than a month with a receipt!! However, even coming from a 5Star/5Diamond training background, I still have to remind myself, smile - at the saw , you are helping the customer with their project and the store with sales. Dont be! If you are concerned that an associate will stop you, dont worry, they are used to it. First, can you cut the sheet in half on that line, and then flip it over and make the other two cuts?. Really appreciated your lumber cuts tips. All Rights Reserved.
I had heard that Home Depot provided wood cutting service, but I've been hesitant because I am not knowledgeable about building materials or carpenty and was unsure how to go about utilizing the service. I explain the project and the questions I have and then ask "is this something you could help me with?" This works especially well at Home Depot, as one of their goals is to offer excellent customer service. After that, go back to your shop and finish your project! We are prepared, have our cuts marked, and are ready. This is, after all, what Home Depot wants. Just trust me and try for yourself! Time to get it done! They made it seem like a few cuts, and then proceeded to have me correct their design and make dozens of cuts that took me off the floor for two hours and caused the store to be kept open after close. ;). From time to time, I am pleasantly surprised when an associate jumps in. Sounds pretty stupid, doesn't it? At least $5 and then roughly $2 per cut. I didnt even work in lumber but because they knew I could run the saws, I was called there often. Aren't its layers made with the grain going both ways? I have seen people transfer out in two weeks because they could not hack it. I have seen people get $700 worth of lumber and even though they were warned, watched a fellow employee cut it on a busy Sunday for 3 hours. x 96 in. Awesome! The right thing, of course, is to put the T-Square back when you are done. Home Depot also offers a table saw that you can use yourself to cut the molding. Thank you very much!! My most recent experience reaffirms that the process works.
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