Guests can enjoy a lounge during their stay. Sincerely, Robyn Hines General Manager. Claim your listing for free to respond to reviews, update your profile and much more. If you booked through us and want to leave a review, please sign in first. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Perfect boutique hotel. The only place we will stay when visiting Charleston! (needed batteries) If you stayed at this property through Booking.com, you can write a review. I asked for clean sheets and just made the thing myself. My problem is that the response was a cut and paste email.
We had a great long weekend here. 7 days or less 75 dollars per pet, 8 days or more 150 per pet per stay. Questions and answers should be property- or room-related. When I think of Residence Inns, I also think of them serving complimentary hot breakfast. This boutique hotel is a home run! Residence Inn and Under Armour Connected Fitness have partnered to create mapped runs for you to enjoy during your next stay. The property usually replies within a few days. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Great getaway. Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. This recent stay at the Bella Grace definitely left me disappointed. Enjoy exclusive deals!Get tips. Private parking is available on site (reservation is not possible) and costs USD 40 per day. This is honestly the first time I have ever done this. Providing the highest level of hospitality is our number one priority. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com.
Hotel Bella Grace offers a personal connection to Charlestons layered history, and is in beautiful combination with our 50 new build modern guest rooms, arrival lobby, and a fitness center. The location was right downtown and we could walk to everything, The GM Robin was awesome. You can only leave a review within 28 days after check-out. Pets Allowed: $150 non-refundable pet fee, 25lbs or smaller. This service may contain translations powered by Google.
Review the dog friendly Charleston hotel list below to find the perfect lodging for you and your pets. Dorm size refrigerator with freezer completely frosted over. This property has an amazing reputation in the community. more. What are some of the property amenities at Hotel Bella Grace? Hotel Bella Grace accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Please know that I take all housekeeping issues extremely serious as well as our team that has been at the property since opening. Our spacious custom designed suites are designed for longer stays with separate living and sleeping areas so you can work and relax. Yes we are pet friendly. The bathroom was spacious. At the end of this visit, I can say the experience didn't justify the cost. Best, Robyn Hines. Good size room & bathroom, gym a good size & functional. If a customer takes time to email the GM of a hotel that you are managing, at least have the time to write a response to that customer. Sincerely, Robyn Hines General Manager. Actual travel distances may vary. Just stayed for 4 nights and I can't say enough about how friendly and helpful the entire staff is. Are there any historical sites close to Hotel Bella Grace? Bridging nearly 200 years of history and architecture, Hotel Bella Grace tells a story like no other. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Pet Sanitation Fee is $100 if applicable. The rooms were exactly as pictured on their website. Booking.com. Thanks, Rod. Thank you for taking the time to review your stay with us. Felt comfortable and made feel comfortable. Helping pet parents plan trips with their pets is what we do! Great touch with the espresso coffee machine in the room. Pet Policy: You are allowed one small pet in the room crated up to 70lbs. But the missed expectation based on the brand is something that should be addressed. Own or manage this property? I am an Ambassador with Marriott so that means I stay at over 100 hotel nights a year. 7 days or less 75 dollars per pet, 8 days or more 150 per pet per stay. The standard room type that you reserved does not offer a full kitchen. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. And when we opened the hideaway bed there were no sheets, blankets or pillows in the room. Marriott Bonvoy loyalty is not recognized nor rewarded. Something went wrong please try again later. Pet Policy: Pets allowed in specific pet-friendly rooms for non-refundable charge of $30 per pet per night. Guests submit their subscores and their overall scores independently theres no direct link between them. It had a long hall entry, and the bathroom was a little walk from the bedroom because of this. of $150 per stay, per pet, The majority of guests found problems with the furniture, For 100%, the lobby entrance was sub-standard.
Each review score is between 1 and 10. Which room amenities are available at Hotel Bella Grace? Error: Walking distance to a lot of restaurants and shops.
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Please let us know if you have any further questions. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Oh. Pets Allowed: $75.00 non refundable deposit, limit 2, Near to the city centre with good shopping options nearby, Pet Friendly Policy: WE are pet friendly with a small non refundable pet fee at check inn, Pet-friendly Policy: We do not accept pets, The majority of guests had problems with the shower. The only way to leave a review is to first make a booking. Booking not found double-check your booking number and PIN then try again. Worst management and worst hotel I've ever seen in 15 years of being a Marriott Member. There's no capacity for cribs at this property. The most helpful contributions are detailed and help others make better decisions. Animals Policy: We are a Pet Friendly Hotel. One dog- 50 pounds
Search for cheap and discount pet friendly hotel rates in or near Charleston, SC for your upcoming individual or group travel with your pets. For specific inquiries, we recommend calling ahead to confirm. Cute Boutique property perfectly located! No aggressive breeds. Dear GG, Thank you for taking the time to let us know about your experience while staying with us. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. A full breakfast is served each morning in the Historic Delaney House, and staff are available to help at the 24-hour front desk. Taxes and fees that are shown are estimates only. Standard room is pretty tight for a Residence Inn. Conveniently located restaurants include Christophe Patissier-Chocolatier, Breizh Pan Crepes & Deli, and Kudu Coffee & Craft Beer. The stains were extremely nauseating. The rooms were exactly as pictured on their website. We've sent you an email so you can confirm your subscription. The Pet fee is $20 per night, Pets Policy: Pets are welcome up to 50lbs or less, 7 days $75 non-refundable pet deposit and 7 or more days $175 non refundable pet deposit, Pets Policy: $50 non-refundable pet fee per stay, Pet Policy: $75 pet cleaning fee, 1st floor room, Pet-friendly Policy: $25 per day up to a max. I understand that things happen and everything can't be cleaned immediately and in perfect condition. It is. Record of complete and up to date vaccinations required. Visiting for two days, I reached out to a friend who had lived in Charleston for some lodging recommendations. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Valet is on property that was a plus for us! Dear bsilvy1, We appreciate you taking the time to share your stay experience. Browse more pet friendly hotels in Charleston. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
The rooms were spacious and clean and the hotel is really lovely., People were so congenial Many travelers enjoy visiting St. Michael's Church (0.8 miles), McLeod Plantation Historic Site (2.9 miles), and Nathaniel Russell House (0.9 miles). All distances are measured in straight lines. Nicely decorated. Charleston is one of the oldest and most well-preserved cities in the United States. Thank you for recognizing our fabulous dcor. We do charge a non-refundable $150 pet fee. Choose your currency. TripsWithPets is recognized as a leader in the pet travel industry. The issue came when we entered the room. All of this at a cost that will make your eyes spin. Tripadvisor performs checks on reviews. Reviews are most valuable when they are original and unbiased. Your current currency is U.S. Dollar, Choose your language. Best, Robyn Hines. All Rights Reserved. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. 4:00 pm, Check-out: The decor and layout were fab! All rights reserved. Very disappointing. have a 10 pound dog. We give back! Structure was old, and redone. They even allow dogs, which was a huge bonus for us. The decor was pleasing but no outdoor space and dated furnishings. If we find any, we delete them and, if necessary, take action against whoever is responsible. Animals Policy: Up to 6 nights $75/stay The light by the bed showed exposed wires. I look forward to our next visit! I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues you experienced from occurring in the future. Amazing and Attentive staff. (843) 990-7500, Hotel Inquiries: Stay@HotelBellaGrace.com. Please enter a valid email address. Boulevard in North Charleston, Quality Inn Goose Creek - Charleston in Goose Creek, Residence Inn by Marriott Charleston Summerville - Summerville. When my family checked in they lost their reservation and did not get them the proper room. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Pleasant Charleston in Mount Pleasant, Red Roof Inn PLUS+ Mt Pleasant - Patriots Point in Mt Pleasant. Pet friendly Charleston hotels and motels are listed below along with the pet policy if available. A full breakfast is served each morning in the Historic Delaney House, and staff are available to help at the 24-hour front desk. Located in the heart of Charleston, this hotel has an excellent location score of 9.3, Select dates to see this property's availability and prices. Two dogs- 75 pounds, combined The Hotel Bella Grace doesn't have one. Animals Policy: Pets allowed with a $100.00 non-refundable deposit per stay.
Good Day, We have more than 70 million property reviews, all from real, verified guests. Booking.com does not accept responsibility or liability for any question or answers. Charleston, SC 29401 There is NO breakfast which is standard for a Residence Inn. 11 Ashley Pointe Dr., Charleston, SC 29407, 400 Magrath Darby Blvd., Mount Pleasant, SC 29464, 148 Civitas St., Mount Pleasant, SC 29464, 1524 Savannah Highway, Charleston, SC 29407, 1540 Savannah Highway, Charleston, SC 29407, 1430 Midtown Ave., Mount Pleasant, SC 29464, 2455 Savannah Highway, Charleston, SC 29414, 3234 West Montague Ave., North Charleston, SC 29418, 5045 North Arco Ln, North Charleston, SC 29418, 3401 West Montague Ave., North Charleston, SC 29418, 1600 Palmetto Grande Dr., Mount Pleasant, SC 29464, 5001 Fashion Ave., North Charleston, SC 29418, 1998 Riviera Dr., Mount Pleasant, SC 29464, 4875 Tanger Outlet Blvd., North Charleston, SC 29418, 2311 Ashley Phosphate, North Charleston, SC 29406, 7329 Mazyck Rd., North Charleston, SC 29406, 2540 North Forest Dr., North Charleston, SC 29420, 7465 Northside Dr., North Charleston, SC 29420, 7645 Northwoods Blvd., North Charleston, SC 29406, 9341 Blue House Rd., North Charleston, SC 29406, 1528 North Main St., Summerville, SC 29486, 1142 Sniders Highway, Walterboro, SC 29488, Days Inn by Wyndham Charleston Historic District - Charleston, La Quinta Charleston Riverview by Wyndham, Sleep Inn Mt. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Which popular attractions are close to Hotel Bella Grace? Browse questions from guests for anything extra you want to know about the property. considered a Residence Inn, presumably because many units have kitchens. You'll receive an email as soon as the property answers your question. Your contribution should be yours. Accessible Rooms Through Interior Corridor Available, Accessible Rooms With 32-inch Wide Door Opening Available, Accessible Route To The Registration Desk Available, Adjustable Height Hand-held Shower Wand Available, Hand Sanitizer In Guest Accommodation And Key Areas, Hearing Accessible Room And/or Kit Available, Protective Screen Or Physical Barriers In Appropriate Areas, Toilet Seats At Wheelchair Height Available. Very helpful with everything.. especially Jordan Respect the privacy of others.
Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. We take pride in catering to our guests needs the best way we can.
However, our studio king suite does offer a full kitchen for our guests, room descriptions are listed on our website. As an Ambassador Elite Member with Marriott Rewards, I like to be recognized for my status during a visit. Take time to explore. 117 Calhoun Street, Charleston, SC 29401-3511. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Get the travel advice you need. 11:00 am, One pet 25 pounds or less allowed with USD 150 non-refundable fee per stay. Website Design by Q4Launch. Only a customer who booked through Booking.com and stayed at a specific property can write a review. 117 Calhoun Street, Historic District, Charleston, SC 29401, United States of America The most helpful contributions are detailed and help others make better decisions. Weight Limits: Review collected in partnership with this hotel, There are more places to choose from in the, Charleston Historic District/Hotel Bella Grace. I then emailed the GM Ms. Hines about the issue, but I never heard back. From fully equipped European-style kitchens, a personal concierge,grocery delivery and free Wi-Fi, youll have everything you need to thrive on the road at our boutique hotel in downtown Charleston. We look forward to seeing you again soon. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e.
However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Bridging nearly 200 years of history and architecture, Hotel Bella Grace tells a story like no other. Besides size and sophistication, most boutique hotels I've been to have a restaurant, an amazing restaurant. The circa 1830 Delaney House offers a personal connection to Charlestons layered history, and is in beautiful combination with our 50 new build modern guest rooms, arrival lobby, and a fitness center. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We use each stay as a teachable moment and will look to your review to perfect our service and standards in the future. When you pay $500 a night for a room, I'd like breakfast included. Smelled wonderful and was super clean in a great location. Get instant confirmation with FREE cancellation on most rooms! I also asked for service and left for a few hours because the lines had some random hairs on them. when I got back I was told they didn't do it and they would take care of it by 5pm. It is pet friendly and I had my dog with me and he found a large pile of cookies and crackers beside the side table so I had to "re clean" the room. Hotel Bella Grace 2022. 117 Calhoun St Unfortunately, it still had only one bed. But now lodging is equally impressive.
Our pet policies are updated regularly, providing accurate details about pet fees and other pet-related information. Yes, it is 0.5 miles away from the center of Charleston. Yes, pets are typically allowed, but it's always best to call ahead to confirm. https://hotelbellagrace.com/wp-content/uploads/2018/04/hbg-horizontallogo-bw-final.png. Dear RussellKP, Thank you for taking the time to let us know about your experience while staying with us. Hotel Bella Grace takes special requests add in the next step! Dont include any personal, political, ethical, or religious commentary. We observed everything in the attached pictures. Service animals are also welcome at this hotel. Feel free to contact me if your travels bring you back to the holy city. All Rights Reserved. This lets us know our reviews come from real guests like you.
What are some restaurants close to Hotel Bella Grace? The nearest airport is Charleston International Airport, 9.3 mi from the property. Children 18 and above are considered adults at this property. Some of the more popular amenities offered include free wifi, a lounge, and a fitness center. There were disgusting looking stains/residue on the pillow and cushion of the couch. I also found my room to not be clean. No fee, Almost all guests said the reception staff was great. Pet fee USD 150.00 per pet, per stay. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. I notified the staff, who apologized. Up to 40 lbs, Pet-friendly Policy: Pets allowed, $50 Pet Fee. Pleasant : 1998 Riviera Dr. Lock in a great price for Hotel Bella Grace rated 8.8 by recent guests! Excellent boutique hotel. They're also applicable regardless of the comment's tone. Should you find yourself in the Charleston area again, please reach out to me directly to book your next stay with us. All the best, Robyn Hines, InterContinental (IHG) Hotels in Charleston, Hotels near Emanuel African Methodist Episcopal Church, Hotels near College of Charleston Official Bookstore, Hotels near Charleston Noisette Memorial Garden, Hotels near Sites & Insights Tours of Charleston - Day Tours, Hotels near 3Quest Challenge of Charleston, Hotels near Medical University of South Carolina, Hotels near The Medical University of South Carolina, Hotels near Paul Mitchell The School Charleston, Hotels near Virginia College in Charleston, Hotels near ITT Technical Institute - North Charleston Campus. Contributions should be travel related. Is parking available at Hotel Bella Grace? Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Hotel chain/brand: Marriott Hotels & Resorts, The units in the hotel are fitted with a flat-screen TV. Staff was very helpful and responsive. Pet guests are welcome at Hotel Bella Grace. The low score is primarily based on the hotel being a bait and switch. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. This property has taken steps to provide more sustainable and eco-friendly travel. Nearby attractions include Pounce Cat Cafe (0.2 miles), The Charleston Museum (0.2 miles), and Charleston Music Hall (0.2 miles). Hotel Bella Grace offers a personal connection to Charlestons layered history, and is in beautiful combination with our 50new buildmodern guest rooms, arrival lobby, and a fitness center. Can I get breakfast when I pay $500 a night? If this was the case the housekeeping manager would have addressed any housekeeping issues, had you brought to our attention in real time not after you checked out. Ideally, we'd publish every review we get, positive and negative.
Pet agreement must be signed on arrival. Dear Daniels, Thank you for your fabulous review and recognizing the cleanliness of our hotel and our wonderful staff! Avoid using profanity or approximations of profanity with creative spelling in any language. We are pet friendly with 25lb weight limit and a $150 non-refundable pet fee. This is our guests' favorite part of Charleston, according to independent reviews. My family and I were excited to visit Charleston and stay at this boutique hotel. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. I expected the staff to notify a manager who would usually reach out in regards to something like. Perfect boutique hotel. The units in the hotel are fitted with a flat-screen TV. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. My room had a kitchenette. it had normal appliances but the room was smaller than a normal hotel room. Rest assured our team members from the room attendants to laundry attendants to managers would not have allowed or accepted those types of issues to be in a guest room. Dear lotzmorp, Thank you for your kind review and taking the time to share your stay experience. Please enter the dates of your stay and check what conditions apply to your preferred room. As passionate animal advocates, we raise funds for 501(c)(3) organizations through our annual Partners for Animal Welfare Series (PAWS). Perfect distance from King & Meeting St. clean hotel, friendly staff.. couldnt ask for a better stay!, Good size room & bathroom, gym a good size & functional, Loved Hunter at front desk, Daniel at night, and the guy who recommended running the Cooper River Bridge.Great staff!, We had a great long weekend here. Guests are required to show a photo ID and credit card upon check-in.
Walking distance to a lot of restaurants and shops., This boutique hotel is a home run! working at this point so I ended up doing my own bed. I apologize that you felt my email correspondence was a "copy and paste" response. However, Residence Inns, by definition, include breakfast. Pet Friendly Policy: Pet fee$75 per pet up to 50lbs. Conveniently located in the Historic District district of Charleston, Hotel Bella Grace is located a 3-minute walk from Marion Square, 3150 feet from City Market, and 2100 feet from U[per King Restaurant District. Best, Robyn Hines. Check-in: The staff was very friendly and the rooms were amazingly clean. Awful customer service dealing with room issues. Pet-friendly Policy: Case by case. (score from 43 reviews). Dear Justin L, Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. I guess you could call it a limited service boutique hotel. Pet Policy: Pets allowed with nonrefundable fee. Hotel is perfectly located! Hotel Bella Grace/Charleston Historic District, 117 Calhoun Street, Charleston, South Carolina, USA, 29401, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 843-990-7500, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint : 21.79 kg per room night, Water Footprint : 370 liters per room night, Unlock your stay with the Marriott Bonvoy App. Pets/Dogs Policy: Pets allowed with nonrefundable fee. this but I was never contacted. We found a long black hair in the made bed and a red wine stain on the rug near the bed. If allowed must stay in our Palmetto House Suites. Are there opportunities to exercise at Hotel Bella Grace?
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