Contactless delivery is available with our "Leave at my door" option. If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees. Please contact the manufacturer for assistance with products such as: Select Order Status from the top navigation of any page. Items purchased over 1 year ago will not be considered in new condition. Pick the Membership tier that fits your lifestyle, To clip coupon,please join BJ's and experience. 
Please contact BJs Member Care and we will be able to assist you. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. 
If a signature is required please inspect your package carefully before signing for it. We cannot accept returns of: *Bulk online sales are final and cannot be returned; reference Terms of Use available on BJs.com by clickinghere,or contact your BJs business partner with questions. SHOP NOW. Shipping Error Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make. Opened CDs, DVDs, computer software and video games. Pay My BJs Perks Mastercard Credit Card Bill, MidSummer's Night is an intoxicating and masculine blend of musk, patchouli, sage, and mahogany cologne, Scented fragrance refill compatible with your Yankee Candle ScentPlug Diffuser (sold separately), Includes 2 Midsummer's Night scented plug refills, Computers and electronics are returnable within 90 days of the shipping date, CDs, DVDs, computer software and video games must be unopened. 
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Save with $8.99 flat rate shipping when you purchase 3 or more eligible items. If you determine that you received an item you did not order, please return your product to the nearest BJs Club location or initiate a return online (see Returning an Item above for instructions). We encourage you to renew your membership and contine shopping to get great deals and great service! Orders subject to $14.99 Same Day Delivery service fee, Only credit or debit card payments are accepted for orders containing items for Same Day Delivery. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Using the Instacart app or website, select a store of your choice near you that offers pickup, select Pickup, and then select your preferred pickup location from which you'd like to place your order. If you experience any of the following issues, you're eligible for a refund or credit: damaged/missing items, poor item replacements, late arrival or unprofessional service. If an order never came, or you get someone else's order, you can reach out to Instacart Care. Damaged Orders Here's a breakdown of Instacart delivery cost: When an item you want is out-of-stock at the store, your shopper will follow your replacement preferences. Your order information should now be displayed. Your return authorization request has now been made and you will receive an email within 3-5 business days (often sooner), with complete return instructions. Return Shipping Costs Thousands of items available today. If something isn't right, you've got options. We accept Visa, Mastercard, Discover and American Express. Fresh handpicked groceries from BJ's Wholesale Club to your front door! In the Instacart app or website, you can report: The price for this product is set by the individual retailers and varies among them. Learn more about instructions for specific items or replacements here. If you are returning a product please check to make sure your return meets the following conditions: We regret that BJs cannot cover the cost of shipping for products returned due to buyers remorse. Please click on each retailer to see that retailer's price for this product. Please review it and click the Return" link next to the item you would like to return. Each retailer has a pricing policy that can be found on that retailer's page. BJ's selects the highest quality Merchandise for our Members and stands behind the products we sell. If you have ordered one of these non-returnable items,please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products. If you do not receive an email with complete return instructions within 3-5 business days, please contact us at 866-4BJS-WEB (866-425-7932). Stock up today & never run out of the essentials you use everyday. BJs Member Care Representatives are available Monday - Friday, 9AM - 7PM. Learn more about how to place an order here. You may return your item at any BJ's Club location or by following the instructions below. Jewelry and watches purchased in-Club after 8/3/2017. To Clip Coupons Please Join BJ's and experience the savings millions of Members already enjoy. PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping. Bulk purchases of ten (10) or more units of the same item purchased online in the same transaction where the total price exceeds $1,000.00. Please see BJs.com's return policy before initiating a return. Please return your product to the nearest BJ's Club location or by following the instructionshere or email us at CustomerCare@bjs.com. In the event that your returned merchandise was mis-shipped, damaged or defective, BJs Member Care team will be happy to reimburse you for return shipping costs. Do not discard the boxes or packing materials, as they may be needed to ship the item back. Get your groceries within two hours, or when you want them. These 2 air freshener refills are a snap to install into your Yankee Candle ScentPlug Diffuser Base (sold separately). Something went wrong. Once the item has been accepted it will be deemed to be the correct item and in good working condition. If after accepting the package you determine that there are damaged or defective parts, please contact the manufacturer for replacement parts. Available for Inner Circle, Business, and BJs Perks Members only.
If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process. Oops! Using the Instacart app or website, shop for products from your store of choice near you. Proper Conditions for Return and Credit After 30 days, please contact member care for return instructions. Products under a manufacturer's warranty which have service center only restrictions. Returned merchandise must be in new condition with its original packing and accessories intact. Once you place your order, Instacart will connect you with a personal shopper in your area to shop and deliver your order. If you are not completely satisfied with your purchase, you are entitled to a refund or exchange subject to the following guidelines. To Clip Coupons Please Renew Your Membership! You can track your order's progress and communicate with your shopper every step of the way using the Instacart app or website. It's simple. If you placed your order while signed in to your online account, please sign in to your account using your username and password. Any issues that arise after the item is signed for must be resolved through the manufacturers warranty. For further assistance, contact BJs Member Care. Perfect for any room in your home, these compact scent-makers deliver favorite Yankee Candle fragrances for up to 30 days.
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