A new phishing email is circulating with the subject Dear cupa.edu User.
Please contact EASupport@wcupa.edu if you have any questions.
ET, Mimecast said on its status website that it continues to see an improvement on both mail flow and service availability and work to clear the backlog we are still investigating reports of service degradation and mail flow delays impacting some of our US-hosted customers. If you have any questions, please contact the Help Desk at 610.436.3350. Office 365 also includes OneDrive, a cloud storage solution with 1TB of space where you can store and sync files.
The new format provides the campus community a method to validate the authenticity of IS&T campus notifications.
If you have any questions, please contact the Help Desk at 610-436-3350. The IS&T Networking Team is performing maintenance to upgrade the WCU wireless network software tomorrow, Sunday (4/28) from 10:00AM until 4:00PM EST. If you experience any problems connecting to RamNet, please contact the Help Desk at 610-436-3350.
If you receive a call, text, or email from a party claiming to be your financial institution, do not provide any account information. Please email IS&T Enterprise Applications EASupport@wcupa.edu if you have any questions. A new phishing email is circulating with the subject Payroll Error - this is a fake message. We are excited to announce that we'll be upgrading LyndaCampus to LinkedIn Learning. Please delete it. We monitor the official status pages of more than West Chester University Information Services & Technology (IS&T) is once again participating in the Cybersecurity Awareness Month program run by the National Cyber Security Alliance (NCSA) and the Cybersecurity & Infrastructure Security Agency (CISA) of the U.S. Department of Homeland Security to create awareness about cybersecurity.
Below you will see a link for some helpful tips for shopping more safely online during this holiday season.
IS&T Enterprise Services is working closely with our vendor to troubleshoot and resolve the issue. https://www.wcupa.edu/infoServices/documents/istWebmailInterfaceOverview.pdf. Thank you. The intermittent connectivity issues related to RamNet Wireless Network have been resolved. Formal training for faculty and staff will be held throughout the summer as part of the monthly FAST training calendar http://wcupa.edu/FAST and annual Learning Technology Boot Camp. Visit www.wcupa.edu/mailmove for more information on the migration and what you can do to prepare. In
If you have any questions or concerns, please contact the Help Desk at 610.436.3350.
Please do not click any links or respond to the email.
Please do not click any links or respond to the email. The RamNet WIRED network remains functional. Please contact the Help Desk at 610-436-3350 if you have been impacted.
What we do today can affect the future of personal, consumer, and business cybersecurity. During this time, users may experience brief interruptions of service when accessing systems such as email, MyWCU, and the University website.
Some local issues with a small group of accounts on the service side.
Known spam messages and suspicious emails will be held in quarantine until you block, permit, or release the email.
IS&T Enterprise Services has resolved the issue with OnBase, and the system is functioning normally. A new phishing email is circulating with the subject Notice from Microsoft Outlook - this is a fake message.
Never send passwords over email and do not reply to messages soliciting personal information.
Never send passwords over email and do not reply to messages soliciting personal information.
A sample image of the email is provided.
Here you see what is going on. Attention Students: Duo Multi-Factor Authentication is Now Available!
We can confirm we experienced a major power outage in one of our US data centers that impacted all power supply sources, including the backup generators, which in turn caused a cascading issue and resulted in degraded performance, said Mimecast at 11:58 a.m. See if Mimecast is down or its just you.
We do not anticipate any major impact to network traffic or any other systems such as WCU email, myWCU, D2L, etc.
Never send passwords over email and do not reply to messages soliciting personal information. No. Please use the link below to review new features and information related to this mailbox move.
If you have any questions or concerns please contact the IS&T Help Desk 610-436-3350.
The change will temporarily suspend access to the RamNet-Guest Wireless Network and require existing devices to be re-registered in ClearPass. After clicking the link to activate your account, you will be directed to the WCU login page, where you can enter your credentials. The second suggestion is to contact the person by calling them directly or creating a new email to them at their actual WCU email address to ask them if they contacted you. We do not anticipate any major impact to network traffic or any other systems such as WCU email, myWCU, D2L, etc. A new phishing email is circulating with the subject [9302803-001]WCUPA eMail - this is a fake message. Never send passwords over email and do not reply to messages soliciting personal information.
Some functionality may not work properly which will cause you to receive error messages. Mail will continue to be available during the transition. Please be advised that the OnBase service is scheduled to be down and unavailable this evening Monday, May 4, 2020 from approximately 4:00PM EST until 10:00PM EST for a system update. If you have any questions, please contact the Help Desk at 610-436-3350.
For assistance please contact the Help Desk: https://www.wcupa.edu/servicenow.
An image of the email is attached.
If you have any questions, please contact the Help Desk at 610-436-3350.
use the
You can also contact the WCU Twardowski Career Development Center to validate an email presenting as a job opportunity. If you have any questions, please call the Help Desk at 610-436-3350.
Thank you for your patience and understanding.
* Never share any password, passcode, or PIN, even if they are temporary or one-time codes. Please do not click any links or respond to the email. please contact the Help Desk at 610-436-3350.
This migration is expected to take the entire weekend. You can check your quarantine items by going to https://spamcontrol.wcupa.edu/.
For your reference, an image of the phishing message is included here. We do not anticipate any major impact to any other systems such as WCU email, myWCU, D2L, etc. This platform covers an extensive range of topics designed to raise awareness about the importance of cybersecurity and to ensure that individuals have access to the knowledge and resources they need to be safer and more secure online.
Please be advised that in order to complete the final phase of the Cisco UCM telephony project, inbound and outbound calls at WCU will be unavailable on Saturday, 12/12 from 2:00PM to 10:00PM EST. https://wcupaprod.service-now.com/kb_view.do?sysparm_article=KB0011391. If you have any questions, please call the Help Desk at 610-436-3350. Will this affect course content? If you have any questions, please contact the Help Desk through ServiceNow at https://www.wcupa.edu/servicenow.
If you receive a call, email, or other communication from someone claiming to represent a financial institution (including PSECU) asking for the information listed above, please do not engage.
Please be advised that the search function on our WCU website experienced a brief outage earlier today.
KnowBe4 is an IT security resource available to all faculty and staff at WCU. Never send passwords over email and do not reply to messages soliciting personal information. You'll find it much easier to stay connected and access the system from anywhere. A new phishing email is circulating with varying subject lines such as Statement, Invoice, Invoice and Statement, etc. The impacted systems outlined below are back online. Please do not click any links, or respond to the email. Please be advised that users looking for just in time Zoom support should dial 610.436.3350 to reach the IS&T HelpDesk and press option 4 to speak to a technician during LIVE synchronous sessions. on Twitter. On Windows operating systems the Sophos software will automatically update to Sophos Central. Thank you. Visit https://wcupa.edu/FAST for the complete list of Exchange Online and Office 365 Face to Face and Virtual sessions.
If you have any questions, please contact the Help Desk at 610-436-3350. Please do not click any links or respond to the email. If you have any questions, please contact the Help Desk at 610-436-3350.
If you are still having issues, and cannot access your account, please feel free to contact A new phishing email is circulating with the subject Personal/Logistics Assistant Needed Urgently- this is a fake message.
Once the migration is complete, you will receive a follow up email. This is a global issue impacting many organizations and Microsoft is working to remediate the issue.
Microsoft has confirmed that the issue impacting Microsoft Office 365 cloud services referenced in IS&T Official Notice 20201007-267 has been resolved.
Please note there will be intervals of time when the wireless network will be unavailable and we will try to minimize the number and duration of interruptions.
For any questions, please contact the Help Desk at https://www.wcupa.edu/servicenow or 610-436-3350.
Address:
- this is a fake message. All PINs have been reset to a default of 000000 so please set a new PIN as soon as possible for security reasons, following the transition on Wednesday evening to the new system. Never send passwords over email and do not reply to messages soliciting personal information.
Over 100 users are currently using the new system and have found the transition to be "clear and easy". Also, do not enable Macros in any Office documents unless you know where they came from.
Web Services will be monitoring the process and will escalate issues internally and externally if required.
Thank you for your patience and understanding. Bull Center data center has been resolved.
If you have any questions please contact Help Desk at 610-436-3350. If you have any questions, please contact the IS&T Help Desk 610-436-3350. Never send passwords over email and do not reply to messages soliciting personal information.
Please know that any accounts that have not been updated by September 9, 2019 will be removed from the system and those users who wish to update their accounts will need to do so after September 10, 2010.
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